Team Member Relations Specialist - Lincoln

Summary

Team Member Relations Specialist

 

SUMMARY DESCRIPTION:

The Team Member Relations Specialist is responsible for leading team member experience initiatives for all of WarHorse Gaming Properties. Serve as a direct contact for team members on engagement matters, surveys, conflict resolution, conducting interviews and meeting regularly with team members and management in the organization. The position formulates partnerships across the organization to deliver value-added service to management and team members that reflect the business objectives of the organization and work with the engagement team to assist in team member engagement efforts. Must have experience in Team Member relations. Pay is based on experience.

 

 

ESSENTIAL JOB FUNCTIONS/DUTIES:

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.Conducts weekly meetings with respective business units.• Consults with line management, providing HR guidance when appropriate.• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.Manages and resolves complex team member relations issues.• Conducts effective, thorough, and objective investigations.• Conducts employee relations counseling, outplacement counseling, and the exit interview process.Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention.• Create, plan and execute quarterly team member events.• Work with HR manager on annual holiday events and anniversary events.• Work with engagement team on engagement efforts and conversations between Team Members and members of leadership.• Other Duties as assigned

 

 

JOB SPECIFICATIONS: 

Must be 21 years or older.

Bilingual in Spanish preferred.

Must be able to travel between properties as needed. 

Experience in event planning at a corporate level.Experience in conducting investigations and handling confidential information.Bachelor’s degree preferred or equivalent experience preferred.Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.Excellent time management skills with a proven ability to meet deadlines.Strong written and verbal communication skills.Strong analytical and problem-solving skills.Proficient with Microsoft Office Suite or related software; HCMS and employee benefit and communication portals.Demonstrated outstanding organizational, planning, project management and leadership skills.Advanced knowledge of company internal controls and Policies and Procedures

 

CORE COMPETENCIES:

• Communication• Accountability• Adaptability/Flexibility• Commitment to Culture• Self Awareness and Emotional Intelligence• Goal Oriented• Initiative• Goal Achievement

 

BENEFITS  • Federal Employees Medical Coverage  • Full Insurance Coverage offerings  • 401K with Immediate Vesting & Company Match  • Quarterly Incentive Program  • Vacation, Holiday & Sick Days

 

TRAVEL REQUIREMENTS

Will regularly need to go between the administrative offices and all casino locations. 

 

WORK HOURS:

Due to the unpredictable hospitality/entertainment industry, Team members must work varying schedules to reflect the property's business needs.

 

CERTIFICATION REQUIREMENTS

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

 

Gaming License Required? Ability to secure and maintain NE Gaming License.

 

Other Certifications? Applicable professional certification preferred

 

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws. 

 

 

PHYSICAL REQUIREMENTS ASSESSMENTRating Scale0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

 

WORK ENVIRONMENT:1 Accessibility of all worksites required for the position1 Exposure t