Assistant Compliance Manager

Assistant Compliance Manager  

Singleton of Glen Ord Visitor Centre

9 months - Fixed Term Contract

Closing date: November 12, 2024

The Assistant Compliance Manager is an integral role responsible for ensuring all Brand Home activities operate in a safe and compliant manner. You will be the main onsite point of contact between the Distillery operations team and Brand Home teams, running these relationships to build a one team culture and an effective working relationship.

Top Accountabilities

• Daily management of all operational activities; retail, experience, and F&B offerings
• Ensure compliance in accordance with Diageo’s global standards and policies

• Identify individual team members' strengths and build developmental plans to prepare all for future growth.
• Own the implementation of new operational procedures and/or systems 
• Directly contribute to Malt Brand Home performance with a detailed understanding of KIP’s and levers required to deliver
• Communicate regularly with Regional Brand Home Manager to discuss commercial opportunities and risks to the business
• Ensuring H&S and hygiene standards are always adhered too
• Key holder, personal license holder and premise manager as required 

Compliance accountabilities

• Ensure compliance is achieved across all functions
• Lead and drive the risk compliance agenda across the Brand Home/s, lead and advocate good governance to ensure that all health, safety, and environment targets are met by driving site compliance with all legislation and internal Company Standards.
• To ensure zero additional costs to site through non-compliance, and to source the most financially viable option when identifying suppliers of materials/training.
• Responsible for management of all contractor administration and management on site Inc. Supplier tendering, contractor inductions & scheduling of works. Support with assessing suitability of Risk Assessments and Method Statements (RAMS). Challenging where submitted RAMS had not met Diageo standards.
• Using SAP, Entropy, EQMS & Enablon and other systems to record data and source vital information.
• Main contact with operations team, attend Distillery risk and PCC meetings
• Responsible for carrying out risk assessments, and crafting and reviewing work instructions and managing records

This role will require weekend, evening and on-call work, with opening and closing responsibilities. The successful candidate will be base within 30minutes drive from the Singleton of Glen Ord for on-call purposes.

Qualifications and Experience required

• 3+ years proven experience in a leadership compliance function ideally hospitality, food & beverage, retail, spirits/wine and/or a relevant industry
• 2+ years’ in a management/leadership/supervisory role
• Be familiar with sales protocols and customer service procedures
• Experience of contract and facilities management
• Strong understanding of Health and Safety
• Possesses or willing to work towards achieving NEBOSH and all internal H&S training
• Be guided by a customer-first attitude; ability to understand and interpret consumer insights
• Ability to adapt to changes in the work environment, manage multiple work demands, and adjust to delays and unexpected events
• Must be flexible with work schedule including weekends, holidays, and evenings. General working pattern is 5 over 7 days rota

Working with Us

Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibil