Technical Product Trainer

Job Description:

At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life’s essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications, our 10,500 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world.

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance.

We have an opportunity for a Technical Product Trainer to join our North American Training team for our highly successful Pool and Spa Business Unit. Pentair Pool is a market leader in pool and spa equipment, offering an innovative product portfolio that includes pumps, smart technology systems, heating solutions, cleaners, filters, lights, and more! As education is recognized as a critical component to our business’s success, you will play a pivotal role in teaching our customers how our products work, how to install them, as well as how to troubleshoot, service, and maintain the products.

You will:

• Deliver world-class training courses that radically advance our customer’s understanding of the Pentair Pool product, technology, and brand.
• Develop, produce, and present training courses, materials, and hands-on training experiences to include installation, servicing and troubleshooting topics to large audiences ranging from 25-100+ people.
• Partner with product management, sales, marketing, customer support, and engineering teams from across Pentair Pool to develop and execute training content.
• Maintain, prepare, and make continuous improvements to the classroom setup including the care for equipment and other tools.
• Ensure alignment, consistency, and brand message by collaborating across the training team and sharing materials and planning documentation.
• Make field visits as required to help assist with product issues, customer issues and/or to support training development needs.

Key Qualifications: 

• Have earned a high school diploma or G.E.D.
• Have 2+ years of technical training experience related to electro-mechanical or engineered products, which includes experience in curriculum creation, online platforms, and an understanding of adult education and delivery methods.
• In-depth understanding of both traditional and modern training methods, with practical experience in implementing transformative strategies, including workshops, simulations, webinars, and e-learning strongly preferred.
• Excellent communication and presentation skills (written and oral).
• Possess a strong positive attitude, emphasizing a transformative approach to challenges.
• Technical product knowledge or experience in the pool industry a plus.
• Hands-on experience with project management is a plus in the context of transformative or change management initiatives.

Travel:

• Up to 70% overnight travel to lead technical trainings, attend conferences and events, meet with leadership teams, customers, and/or other stakeholders. Expect heavier travel during the Pool training season of August through April.

This posting is for one full-time Technical Trainer position. For California residents, the anticipated annualized base pay range will be from $67300 - $ 125000 / year. For all other candidates, the anticipated annualized base pay range will be from $61200 - $113600 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. Actual compensation may be otherwise adjusted if the position if filled outside of the intended geographic location.

 Pentair is an Equal Opportunity Employer

Diversity, Equity and Inclusion:

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and