IT Engineer, Sr

DevOps Engineer – SaaS Applications 

Immigration Sponsorship: Not eligible for Qualcomm immigration sponsorship

Role Summary 

We are seeking an experienced DevOps Engineer – SaaS Applications to administer, integrate, and scale our enterprise SaaS ecosystem. This role is responsible for the day-to-day operations of business-critical SaaS platforms (such as Slack, GitHub, Atlassian, and similar collaboration and productivity tools), including user lifecycle management, identity federation, automated provisioning, and platform integrations. The engineer will design and operate secure, automated workflows that connect SaaS tools with internal systems, enabling reliable access, governance, and developer productivity at scale. 

The ideal candidate brings strong hands-on experience with SaaS administration, identity and access protocols (SAML, OAuth, SCIM), Slack platform engineering, and CI/CD automation using GitHub Actions, coupled with proven expertise building integrations between SaaS platforms and enterprise systems. 

Key Responsibilities 

SaaS Administration & User Management 

• Administer enterprise SaaS applications (e.g., Slack, GitHub Enterprise, Atlassian suite, Okta, Zoom) including configuration, licensing, role management, and platform health monitoring. 

• Own end-to-end user lifecycle management — onboarding, role/group changes, offboarding, and access reviews — across the SaaS portfolio. 

• Implement and maintain SCIM provisioning between the corporate identity provider (IdP) and downstream SaaS applications to automate account creation, updates, and deprovisioning. 

• Configure and operate SAML and OAuth/OIDC��single sign-on integrations; troubleshoot federation, token, and authorization issues across SaaS platforms. 

• Define and enforce least-privilege access models, group/role mappings, and entitlement policies aligned with security and compliance requirements. 

Slack Administration & Platform Engineering 

• Serve as the technical owner for Slack Enterprise Grid administration — workspace governance, channel management, retention, DLP, and compliance exports. 

• Build and maintain Slack apps, bots, workflows, and integrations using the Slack API, Bolt framework, and Workflow Builder to streamline internal operations. 

• Manage Slack Connect, guest access, and external collaboration policies in line with corporate security standards. 

• Monitor Slack usage, audit logs, and Enterprise Key Management (EKM) events to support security and incident response. 

Integrations & Automation 

• Design, build, and operate integrations between SaaS platforms and internal systems (Jira, Github, Artifactory, Confluence) us