Support Professional, Early Childhood Learning Lab

This Support Professional for the Early Childhood Learning Lab provides vital support to the Director of the Early Childhood Learning Laboratory (ECLL) by providing excellent service to students, families, faculty, staff, Education Department and community partners. This person must be engaging with a variety of stakeholders who visit our center with a strong attention to detail while possessing an understanding of GRCC policies, processes and practices. They will have strong problem-solving skills, along with the ability to manage multiple tasks at one time, to work independently and provide excellent customer service.

Requisition ID: 651
Position ID: 00001512
Employee Group: APSS
Schedule: 40 hours/52 weeks, Monday - Friday, 7:00 AM - 3:00 PM, can stay until 6:15 PM on the nights that classes are offered)
Compensation: Level A, $19.83 per hour
Benefits: Full-time
Reports to: Director, Early Childhood Learning Lab
Posting Opens: 01/15/2025
Posting Closes: 01/29/2025

ESSENTIAL FUNCTIONS

• Present a positive and professional image and act as an excellent goodwill ambassador for the ECLL and the College while greeting and directing parents, students, instructors, staff and visitors. Assisting with questions and concerns as needed
• Operate an efficient office and serve as a personal and highly professional representative for the Early Childhood Learning Lab and Education Program
• Ensure families and visitors are immediately welcomed and supported during building hours of operation
• Provide high-level support for administrative and instructional activities for the ECLL Director and faculty as appropriate, always utilizing excellent judgment and maintaining highest levels of confidentiality and ethical standards
• Maintain accurate records, files and office activities in strict confidence
• Maintain grant records, student records and staff files for licensing regulations
• Maintain and update children’s schedules
• Schedule new family visits, send out necessary enrollment forms as well as maintain current forms
• Greet new families, ensure child files are complete before starting and conduct tours as necessary
• Process all incoming and outgoing surface mail and e-mail
• Establish and maintain a variety of accurate and easy-to-use electronic and paper files as requested
• Prepare a variety of letters, memos, forms and reports. Compile data from a variety of sources and create accurate summary reports as requested or required. Independently prepare recurring reports and take appropriate action
• Replenish office supplies to maintain adequate inventory
• Support Director utilizing excellent judgment at all times and checking for approvals as necessary
• Assist in the preparation of budgets and maintain accurate records
• Input electronic purchase requisitions, correspondence and other reports as requested
• Work with Senior Accountant for billing internal parents and DHHS parents and upkeep of accounts receivable, receiving payments, making deposits and entering on accounting spreadsheets
• Prepare financial reports for grant programs and ECLL budget
• Maintain records on budgets, purchasing transactions and other ECLL documentation
• Help Assistant Director provide training each semester for new employees on payroll process, coordinate working through payroll systems, issues and troubleshoot problems
• Hire, train, supervise and evaluate student employee(s). Monitor time, complete and approve payroll form for processing
• Update classroom staff and child schedules in online software and maintain staff files for licensing and grant regulations
• Maintain children’s files for licensing compliance
• Assist in confirming letters for all GRCC student volunteers processed for Child Abuse and Neglect through DHHS, enter service indicators in PeopleSoft for door access once clearances are approved
• Maintain immunization records and annual report for Kent County Health Department
• Responsible for weekly menu (breakfast, lunch and snack) planning, food prep and purchasing of weekly food and supplies as needed, checking for accuracy for Child and Adult Care Food Program (CACFP)
• Communicate with food service for menu selections and compliance with federal and state regulations
• Track receipts and submit documentation for procurement reports to appropriate system