Community Programs Director

Description

 The Community Programs Director provides strategic leadership for the planning, growth, and quality of Frost Valley YMCA’s community-facing programs, including day camp, equestrian day camp, afterschool programming, childcare, and special community events. This role focuses on building strong relationships across the local community, identifying emerging needs, and developing new programs and partnerships that expand Frost Valley’s reach and impact. 

The Director oversees the overall direction and quality of day camp, onsite daycare and aftercare operations. In addition to program oversight, the Director leads community outreach efforts, cultivates partnerships with schools, municipalities, and local organizations, and hosts community-based programs and events at Frost Valley. As a visible ambassador for Frost Valley YMCA, the Community Programs Director represents the organization to families, campers, students, and community partners, serving as a primary point of connection between Frost Valley and the broader community. 

The Director coaches and supports program staff, fosters a culture of excellence and collaboration, and ensures all community programs meet or exceed YMCA mission standards, applicable state and county regulations, American Camp Association standards, and the overall best interests of Frost Valley YMCA.    

Requirements

Program Leadership & Oversight

• Provide leadership and oversight for the daily operations, quality, and continuous improvement of Frost Valley YMCA’s Day Camp, Equestrian Day Camp, childcare, afterschool, and community programs
• Maintain overall responsibility for the safety, wellbeing, and positive experience of all participants across community programs, ensuring systems and staff practices prioritize youth safety and care
• Maintain a consistent onsite presence and availability during day camp operations and key program times to support staff, families, and program quality
• Advance the financial sustainability of community programs by aligning enrollment strategies, program design, and partnerships with budget goals and participation targets

Community Outreach & Program Development

• Lead the planning, development, and execution of community-oriented programs and signature events, such as Healthy Kids Day, Giant Pumpkin Party, Trunk or Treat, Holiday Community Dinner, Farm Fall Day, and similar initiatives
• Serve as a visible representative of Frost Valley YMCA by attending community tabling or outreach events annually, and supporting marketing and enrollment efforts
• Identify emerging community needs and opportunities and collaborate with internal teams to design new programs and partnerships that expand Frost Valley’s impact and accessibility

Staff Leadership, Coaching & Development

• Supervise, coach, and support the Community Programs Coordinator, who serves as the Site Director for the Tri-Valley Elementary School After School Program, including maintaining a regular onsite presence at the school during the academic year
• Provide supervision and support to the Childcare Manager, ensuring alignment with Frost Valley’s standards of care and all licensing requirements
• Partner with the Community Programs Coordinator to recruit, hire, train, evaluate, and retain seasonal, part-time, and leadership staff for day camp, equestrian day camp, afterschool, and community programs
• Inspire and lead the Community Programs staff team by fostering a positive, inclusive, and collaborative work culture; support staff growth through ongoing training, mentoring, and performance feedback
• Ensure staff compliance with all personnel policies and utilize progressive discipline practices as needed

Operations, Systems & Administrative Oversight

• Oversee scheduling and payroll processes for day camp, equestrian day camp, and afterschool staff, ensuring accuracy, efficiency, and alignment with program needs
• Support the maintenance of participant records and staff files, including registrations, permissions, physicals, emergency information, and training documentation, ensuring compliance with organizational and regulatory requirements

Family Engagement & Customer Experience

• Serve as the primary liaison for families, campers, and students, functioning as the main point of contact for day camp, afterschool, and community programs
• Provide excellent customer service through timely and professional communication, building strong, year-round relationships with families and community members

Cross-Department Collaboration

• Coordinate with internal support departments including food service, housekeeping, maintenanc