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Healthcare AI Solutions Intern

EXL
United States, United Statespart_timeVerifiedPosted 16 Jun 2026

About the role

You will contribute to designing agentic workflows that automate complex operations across Prior Authorization, Utilization Management, Care Management, Claims, and Provider interactions—combining LLMs, tool use, and decision graphs to replicate expert human judgment.

A key part of your role will involve fine-tuning and evaluating LLMs (e.g., instruction tuning, prompt optimization, retrieval-augmented generation, and domain adaptation) on healthcare policy and operational data to improve accuracy, consistency, and explainability. You will also help prototype multi-agent systems, integrate external tools (APIs, browsers, FHIR data), and build feedback loops for continuous learning and governance. 

This role is ideal for candidates with strong Python skills, familiarity with LLM frameworks, and a keen interest in building production-ready, auditable AI agents that drive real operational impact at scale. 

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

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Company

EXL

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