Enterprise Business Team Lead - IT Manager

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the change to improve quality of life all across the globe. Welcome to Bosch!

Job Description

Business Team Lead is a managing and leadership function within CI. The role may also involve Solution Management and/or Business Consulting. As part of the leadership team the role is the link between team members and respective upper management, depending on organizational structures. The role leads a core team of people involved in managing functions. The role may also involve understanding the business of our customers and oversee the customer’s IT portfolio with it’s products, services and solutions. In some cases where this role is required to play the role of Solution Manager then they would be responsible for the whole lifecycle of the IT Solution as well as its’ commercial success.

As a Target and Disciplinary Manager within CI, leading a Business Team made up of managing roles based both in the US and Mexico the person is expected to:

• Hire and manage highly skilled and motivated employees while balancing associate development and ensuring chargeability/utilization.
• Drive capability development,improvement, innovation and efficiency increases where possible. Enable knowledge exchange within and between capability areas
• Manage actively feedback processes with employees and support their career path
• Provide a working environment for agile and virtual collaboration
• Communicate proactively with partner stakeholders regarding resource bottlenecks and unused capacities, as well as technological issues and opportunities

Since the role may also be expected to manage certain IT Solutions as Solution Manager the following is expected:

• Is accountable for plan, build, deploy, run and phase-out of the IT Solution – orchestrates responsible roles and contracts dedicated and extended team members
• Manage customer requirements, including input for IT Products/Services development.
• Pro-actively consult with the GE in optimizing the Solution (technical, commercial) and in regards to standardization.
• Plan activities for IT Solution within planning processes in close alignment with the experts in the Solution Team and Product/Service-teams (Solution roadmap).
• Integrate IT Products/Services into customer’s environment according to customer specific needs to create required benefit for the customer
• Manage IT Solution’s dependencies and integration of involved IT Products/Services in close alignment with relevant Product/Service Owners. Takes over accountability for interfaces.
• Analyze and communicates KPIs (incl. service level targets for Solution and affiliated Products/Services, customer satisfaction and benchmarking)
• Be accountable for all commercial aspects of IT Solution
• Ensure achievement of objectives (measured by KPIs) through appropriate measures

As a Business Consultant the role will likely: 

• Consult the customer, e.g. Domain, GE (Operating Unit) in all IT-related topics 
• Show strong customer orientation and acts as a counterpart within IT delivery for the business 
• Understand the business model of the customer and drives business needs throughout IT delivery 
• Provide full transparency about IT-initiatives and dependencies across all IT types

Qualifications

• Bachelor's Degree in Computer Science, MIS or equivalent experience
• Strong background in SAP, required
• Experience with R3/ECC to S/4 Hana transition, preferred
• Analytical and problem solving abilities that include identifying and mitigating risks
• Strong interpersonal and negotiation skills as well as ability to communicate effectively with all levels of the organization
• Strong leadership competencies in leading a team made up of senior technical experts
• Global thinking and strategic view in a multi-dimensional and innovative environment

Additional Information

Total Rewards Insights:

• Base salary is determined on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. You and your recruiter can discuss salary expectations for this position during the interview process. This position may be eligible for an annual bonus.
• In addition to your salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adopt