Director of Emergency Services

Employment Type: Full-Time, Days
Schedule: Weekdays Only | No Weekends
Salary Range: $110,552 – $176,883/year
Incentive Bonus: 17.5% – 26.25%
Sign-On Bonus: Case-by-case
Relocation Assistance: Up to $15,000

Overview
A well-established acute-care hospital in the Frankfort region is seeking an experienced Director of Emergency Services to lead a high-volume Emergency Department. The ED includes 28 beds, manages 35,000–45,000 visits annually, and is supported by 60–65 FTEs within a Level III Trauma environment.
This role requires a dynamic, metrics-driven nursing leader skilled at operational excellence, patient throughput, service-line growth, and fostering a collaborative, high-performance culture.

Responsibilities
Quality & Clinical Excellence

• Advance patient safety and quality outcomes through evidence-based practices and regulatory compliance.
• Oversee standards of care, clinical variation reduction, and adherence to accreditation requirements.
• Monitor equipment readiness and ensure safe, efficient emergency operations.
• Direct patient flow, volume forecasting, and coordination for optimal throughput.

Service & Patient Experience

• Lead initiatives to elevate patient satisfaction and service quality.
• Utilize feedback channels to improve performance and service delivery.
• Execute strategic plans that enhance patient experience and emergency care outcomes.

People & Leadership

• Create an engaged team culture aligned with mission, vision, and values.
• Identify staff development needs and provide coaching, training, and mentorship.
• Recruit, retain, and develop high-performing clinical and operational talent.

Growth & Strategic Development

• Collaborate with administrative and medical leaders to enhance or expand service lines.
• Identify opportunities for new programs, technologies, or operational improvements.
• Drive initiatives that support organizational growth and competitive differentiation.

Finance & Operations

• Participate in the budgeting process, including forecasting, staffing needs, and capital planning.
• Manage labor resources effectively, ensuring appropriate staffing and productivity.
• Oversee supply and equipment utilization to control expenses and identify cost- saving opportunities.
• Monitor performance trends and implement action plans to address gaps.

Qualifications
Required

• Bachelor’s degree in Nursing (BSN).
• Active RN license.
• Minimum 1+ year of applicable emergency or leadership experience.
• Proven performance with measurable metrics, operational achievements, and process improvements.

Preferred

• Master’s degree (MSN, MBA, MHA, or related).
• 3+ years of emergency services leadership in a comparable or larger ED setting.
• Experience in high-volume Emergency Departments (35k+ annual visits).

Compensation & Benefits

• Competitive salary with incentive eligibility up to 26.25%.
• Relocation assistance available (up to $15,000).
• Comprehensive medical, dental, and vision options.
• Retirement plan with employer match.
• Paid time off, family leave, and disability coverage.
• Tuition reimbursement and professional development support.
• Wellness, mental health, financial, and counseling benefits.
• Benefits may vary by location.

Ideal Candidate

This role is ideal for a results-oriented ER nursing leader with strong operational, clinical,
and service-line management experience. The successful candidate demonstrates
accountability, team engagement, high emotional intelligence, and a consistent record of
improving performance metrics within emergency services.