Director, CSSD Training & Systems Support

 

 

 

Job Posting

Job Opportunity: Director, CSSD Training & Systems Support

Are you passionate about marketing and training? Do you thrive in a dynamic environment where you can lead a team and make a significant impact? If so, we have the perfect opportunity for you!

 

Position Overview

Join our team as the Director of CSSD Training & Systems Support, where you’ll oversee a dedicated team of three employees. Your primary mission will be to develop, facilitate, and support our comprehensive training program for the 1,338-member CSSD sales force. You’ll play a crucial role in educating our sales force about our products and the cutting-edge marketing software used to sell insurance products and provide top-notch service to policyholders.

 

Key Responsibilities

• Support & Guidance: Field questions from the agency force regarding training, marketing, and compliance issues for life, health, and annuity products.
• System Expertise: Provide answers about CSSD systems, including 2 Choice, EASI, Mobile Agent, and Xcelerate.
• Training Delivery: Train agents, sales managers, and district managers on new products, processes, and sales technology through in-person sessions, video conferencing, and webinars.
• Content Creation: Create and edit CSSD service forms, sales forms, letters, and Webforms.
• Compliance Collaboration: Work closely with Corporate Compliance to gain approvals for CSSD training, marketing, and sales forms.
• Professional Development: Prepare and update weekly professional development classes.
• Course Development: Create and update courses for the Learning Management System (Xcelerate) and training materials for various systems and manuals.
• Broker Development: Assist with the development and growth of CSSD brokers, including direct communication, product training, marketing material development, and broker portal maintenance.
• Expense Analysis: Perform monthly analysis of expenses and trends, identify budget variances, and provide research, support, and documentation.

 

Qualifications

• Educational Background: Bachelor’s degree in business, marketing, or a related field.
• Experience: 5-10 years of relevant experience as a sales representative for American National or another insurance company, or equivalent experience in a home office marketing support role.
• Leadership: 5 years of supervisory/management experience.
• Licensing: Insurance license for life, health, and annuity products.

 

Why Join Us?

• Impactful Role: Make a difference by shaping the training and development of a large sales force.
• Dynamic Environment: Work in a fast-paced, collaborative setting with opportunities for growth and innovation.
• Supportive Team: Lead a team of dedicated professionals and collaborate with various departments to achieve common goals.

 

Ready to take your career to the next level? Apply now and be a part of our exciting journey!

 

 

 

American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays.   We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.

 

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905.  With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading p