Phlebotomist Technician Clerk

                    

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Job Title

Phlebotomist Technician Clerk

                        

Location

Stow

                    

Facility

Stow Health and Wellness

                     

Department

Lab Service Ctr-Cleveland Clinic Akron General

                      

Job Code

AK0575

                     

Shift

Day/Evening/Night/Weekend

                       

Schedule

6:30am-5:00pm

                       

Job Summary

                         

Job Details

Serving the needs of Stow and the surrounding communities, Cleveland Clinic Stow Health and Wellness Center provides various specialty services and programs, including Cardiac Rehabilitation, Cancer Care, Sports Medicine and Rheumatology. Here, you can join our family of caregivers dedicated to facilitating an exceptional patient experience while building a meaningful career at one of the most respected healthcare organizations in the world.  

As a Phlebotomist Technician/Clerk, you are the face of the lab. Under the direct supervision of the Coordinator of Phlebotomy Lab Services, you are responsible for performing specimen collection, initial sample preparation, and delivery of specimens in support of laboratory testing services. You will help patients feel calm and comfortable before and during their tests while ensuring an efficient and professional lab experience. In addition to clinical duties, you will perform clerical functions such as assisting with patient registration, scheduling, and collecting necessary information from patients. This role requires the flexibility to float between all APG draw sites, including HWC Bath, Green, Stow, AG POB, Summit Adult Medicine, and Lodi Community Hospital.

This is a regular PRN position, with caregivers working shifts between 6:30 a.m. – 5:00 p.m. with weekend requirements.

A caregiver who excels in this role will:

• Perform specimen collection, initial sample preparation and delivery of specimens. 

• Assist with patient registration, address patient concerns and coordinate appointment schedules.  

• Collect demographic information from patients, including insurance or payment information. 

• Verify patient demographics, test information, sample identification and specimen type. 

• Collect biological specimens by venipuncture and micro collection techniques. 

• Observe patients for adverse effects and report to the supervisor.  

• Prepare samples for testing. 

• Identify, accession and transport specimens.  

• Answer incoming calls and assist callers.  

• Maintain accurate records regarding the collection of data.  

• Maintain a clean, neat work area and ensure appropriate levels of inventory.  

• Assist in the training and/or orientation of new caregivers.  

• Attend in-services, continuing education and training programs and meetings.  

• Complete mandatory education and training and maintain certifications and licensure. 

• Float to other locations as needed. (HWC Bath, Green, Stow, AG POB, Summit Adult Medicine, and Lodi Community Hospital)

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• One year of experience with specimen collection and laboratory techniques and procedures 

• Basic Life Support (BLS) Certification upon or within 90 days of hire

• Knowledge of basic office equipment and procedures 

• Proficiency in the use of PC software applications

• Strong typing, data entry and interpersonal skills  

• Ability to travel from site to site as required 

Preferred qualifications for the ideal future caregiver include: 

• Graduate of a Medical Assistant Program or a similar formal training program 

• Experience with patient registration and insurance billing 

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