Warehouse Operations Supervisor

Responsibilities and Duties: 

• Supervises all shipping, receiving, and order processing; maintains a high degree of visibility and access to employees on fulfillment center floor throughout the shift.
• Maintains department standards for productivity, reliability, and accuracy. 
• Reviews, prioritizes, and organizes all operational activities during shift.
• Responsible for onboarding of new-hires to meet staffing needs that support forecasted volumes. 
• Trains, motivates, coaches, rewards, and disciplines team being supervised. 
• Develops Team Leads and employees based on individual strengths and opportunities; developing next level leadership. 
• Engages and Inspires employees to achieve optimal performance results. 
• Leads with a customer focus. Responsible for ensuring that the needs of the customers are met.
• Responsible for managing vacation approvals, time card approval, daily and weekly overtime, hiring, and training. 
• Develops on-going process improvements to drive departmental efficiency. 
• Assist Ops/Sr. Mgmt with development and implementation of policies and procedures.
• Performs required administrative tasks; prepares required reports and correspondence. 
• Maintains a working knowledge of all operating systems pertaining to the work area. 
• Maintains safety programs and all required safety training for the team; ensure compliance with safety guidelines at all times. 
• Performs other related duties as assigned by management. 

 Minimum Qualifications: 

• Directly supervises up to 200 employees within the fulfillment center. 
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 
• Experience analyzing large amounts of data to develop and execute a course of action.
• Accountability for employee Performance, Quality and Development. 
• Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing barriers and resolving problems. 

 Preferred Qualifications:

• Bachelor’s Degree and/or equivalent experience (5+ years in a leadership role). 
• Experience using warehouse-based software. 
• Experience supporting hourly population in environments such as manufacturing, distribution, and/or call centers. 
• Experience managing teams of 25 or more. 
• Experience presenting content in a variety of environments to include business meetings, formations, standup or town hall meetings. 
• Ability to influence peers and leaders across the company to drive the right outcomes; strong and proven influencing skills. 
• Written communication: writes clearly and informatively, presents numerical data effectively, able to read and interpret written information. 
• Experience with Lean, Six Sigma, or other process improvement methodologies.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.