Cook / Serve

Description

Position Highlights:

Location Name: Stella Niagara

Rate of Pay: 16.00

Hours of Work / Schedule: Varied

Part Time or Full Time Status: Part

Come join our team at Personal Touch Food Service!

We have immediate openings for multiple food service positions in many locations throughout Western New York!

We offer:

• Flexible schedules!
• Business and Residential positions have day and evening shifts available!
• FREE lunch and uniforms!
• Benefit eligible positions may participate in Health, Dental, Vision, 401k, LTD, Life Insurance and more!

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Description:

The purpose of this job description is to communicate the overall purpose, key responsibilities, and duties associated with this position. The Personal Touch company philosophy requires that all employees contribute on a team basis for the purpose of overall company success. While the following information should be considered a comprehensive description of this position, it should be noted that some responsibilities and duties may not be specifically addressed. Personal Touch reserves the right to amend or change this description at any time.

Job Overview:

The Cook/Server establishes and oversees the kitchen work flow at his/her assigned unit to ensure that meals are prepared in an efficient and effective manner. The Cook/Server will assist in serving customers in the Cafe line and ensuring all supplies are stored appropriately in accordance with health and safety regulations.

Essential Duties and Responsibilities of the Group Leader/Cook:

• Responsible for assisting with overall food preparation
• Sample, smell and evaluates food to ensure conformance to recipes and standards of taste and appearance.
• Serve customers in Cafe service line
• Be knowledgeable of quality standards and required portion sizes and ensure food is served in compliance with both.
• Responsible for sanitary conditions in all work areas that meet or exceed health department requirements.
• At the end of shift, check the entire facility for cleanliness of physical plant and all equipment. Verify that all security measures are in tack to guard against theft.
• Tastes food prepared to insure proper flavor, texture, consistency and quality control.
• Ensures that all foods are maintained at the proper temperature.
• Cleans and sanitizes utensils and work area before and after use.

Essential Duties and Responsibilities of All Personal Touch Employees

• The philosophy at Personal Touch includes providing all customers with memorable service. The service provided by every person at our company touches multiple customers both internally and externally. All customers must be treated with courtesy and respect and every effort should be made to ensure customer satisfaction at all times.
• Effective communication is key to customer service. It is the employee’s responsibility to refrain from profanity, harsh words, or derogatory/inappropriate comments and communicate in a business appropriate manner.
• Personnel at Personal Touch are required to maintain a professional appearance at all times. This includes good hygiene; and, dressing in clean, neat, professional clothing or uniforms as required. Specific food service hygiene and dress code requirements are addressed separately in the employee manual.
• Employee reliability is key to exceptional customer service. Productive attendance during your scheduled hours and timeliness are essential. If unable to work your scheduled shift, reporting requirements are outlined in the employee manual.
• Continuous learning is a core requirement at Personal Touch. It is the company’s expectation that all employees are open to and engaged in professional growth opportunities including cross-training for other positions, teambuilding activities, and skills training programs offered by the company.
• The health and safety of our employees is of paramount importance at Personal Touch. Compliance with safety regulations and reporting all on-the-job accidents and injuries as outlined in the employee manual is required.
• The health and safety of our customers is also of paramount importance at Personal Touch. Compliance with health department regulations, sanitation requirements, and food safety training is required.
• Attitude is everything! Employees at Personal Touch are expected to maintain a positive “can do” attitude when communicating with interna