IT Applications Manager

Job Title

IT Applications Manager

Agency

Texas A&M University - Corpus Christi

Department

IT Application Administration

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

 

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

 

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PURPOSE

Reporting to the Director, Infrastructure and Research Computing, the Manager of IT Application Administration oversees and manages the institutional software applications support team, including day-to-day operations. The manager will work with a team to provide technical leadership in creating the foundations then implementing and maintaining a robust, highly reliable and available disaster tolerant institutional application environment.  This includes the management of the design and development of infrastructure application environments, including hardware, network and software infrastructure components.

RESPONSIBILITY

Functional Area 1: Operational

Percent Effort (40%)

• Provide technical leadership in creating the foundations then developing and maintaining a robust, highly reliable, highly available and disaster tolerant services.

• Manage the design and development of the Infrastructure server environment, including hardware, network and software infrastructure components.

• Establish and maintain monitoring and reporting systems that allow effective communication of the operational status of the infrastructure. Implement systems required to provide services to Islander students, faculty and staff.

• Plan, develop, monitor, and manage the budget and capital equipment process required to support infrastructure applications and middleware.

• Manage budget and direct planning and prioritization of these functions’ workloads.

• Provide technical consultation and support to staff.

• Provide detailed architectural designs of new and existing systems and direct policy and procedure documentation for dissemination.

Functional Area 2: People Management

Percent Effort 30%

• Provide overall leadership for assigned administration staff.

• Manage the administrative processes for human resource actions (hiring, professional development, promotions, terminations, disciplinary procedures, and salary adjustments) to maintain a skilled technical and customer service oriented staff.

• Set expectations & focus, assign duties, delegate responsibilities, evaluate activities, etc.

• Provide ongoing performance feedback, goal setting, and development plans for staff.

• Plan future staffing needs.

• Provide timely communications to staff.

Functional Area 3: Outreach & Communications

Percent Effort (20%)

• Assure appropriate communications and coordination with management, other IT areas and other University departments.

• Provide timely and effective communications to the technical administration staff.

• Represent the technical groups on advisory, policy, and project committees.

• Foster communication with IT users.

• Promote accomplishments to the user community

Functional Area 4: Other

Percent Effort (10%)

• Proactively learn and utilize new technologies, concepts and procedures as appropriate to project requirements

• Reads manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.

• Adheres to internal controls established for department.

• Performs other related duties as required