Technical Enablement Architect - Prisma Cloud

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

As a Technical Enablement Architect at Palo Alto Networks, you are responsible for improving the product and industry knowledge of technical team members from the sales, customer support, and professional services organizations.  This senior technical role partners with the Technical Content and Global Enablement teams to design product and industry training.

Individuals in this role are focused on the Palo Alto Networks Prisma Cloud portfolio, which provides comprehensive Cloud security to customer environments.  The position is primarily responsible for technical aspects of the product training, such as product features, configuration, deployment, and optimization using tools within the product.  The scope and function of this position require close coordination with Systems Engineering, Product Management, Marketing, Professional Services, Customer Support, and other Shared Services teams. This role will focus on the Prisma Cloud portfolio and report to the Senior Director of Technical Enablement.

All candidates must have relevant technical Public Cloud experience and an understanding of technical training methods and tools.  Experience in Public Cloud (Amazon Web Services, Microsoft Azure, or Google Cloud Platform) architecture and operations is ideal for this position.

Your Impact

• Maintain a deep technical understanding of public cloud security solutions (Cloud Security Posture Management, Cloud Workload Protection, Code Security) and Prisma Cloud products, new product updates, and industry trends.
• Support ongoing technical enablement activities for new hires to develop skills to deliver effective customer presentations, demonstrations, and product deployments related to Prisma Cloud solutions (Cloud Security Posture Management, Cloud Workload Protection, Code Security).
• Serve as Public Cloud industry subject matter expert related to Public Cloud tools, operations, and concepts
• Collaborate with stakeholders on the design of Prisma Cloud learning paths for technical personas 
• Partner with Prisma Cloud Technical Enablement Specialists to determine learning objectives and supporting content or activities
• Work with the Technical Content team to review courses or enablement content information 
• Support the  delivery of public cloud security solutions (Cloud Security Posture Management, Cloud Workload Protection, Code Security) and Prisma Cloud products technical enablement sessions, workshops, assessments, and certifications, remote or in person, to various technical personas
• Participate in stakeholder interlock meetings with Prisma Cloud technical sales leadership, product management, and customer support/delivery leaders to review a rolling 4-quarter enablement plan for feedback, refinement, and augmentation. 
• Partner with the platform team to maintain the accuracy of postings and learning journeys.
• Participate in technical enablement communications to Prisma Cloud stakeholders and technical personas
• Leverage data and metrics to correlate program participation to performance outcomes, making course corrections as needed to ensure desired results are achieved

Qualifications

Qualifications

• Relevant Public Cloud technical experience working with Amazon Web Services,  Azure, or Google Cloud as a Cloud Architect, Engineer, or equivalent
• Strong technical