Sr. ML Specialist Application Engineer

ABOUT THIS POSITION

We are looking for a Sr. ML Specialist Application Engineer who will be responsible for developing, designing, and maintaining cutting-edge generative AI-based systems that will augment many of our product offerings. Additionally, you will participate in a wide variety of Natural Language Processing activities such as optimizing prompts to improve the outcome of Large Language Models (LLMs) and performing code and design reviews.

WHAT YOU'LL DO

• Working across client teams to develop and architect Generative AI solutions using ML and GenAI 

• Developing and promoting standards across the community 

• Evaluating and selecting appropriate AI tools and machine learning models for tasks, as well as building and training working versions of those models using Python and other open-source technologies 

• Working with leadership and stakeholders to identify AI opportunities and promote strategy 

• Developing and conducting trainings for users across the Government & Public Services landscape on principles used to develop models and how to interact with models to facilitate their business processes 

• Building and prioritizing backlog for future machine-learning enabled features to support client business processes 

WHAT YOU'LL NEED

•  Proven experience to translate insights into business recommendations  

• 6+ years of professional experience  

• 2+ years of experience programming in languages such as Perl, Python, R, PHP, and shell scripts  

• 1+ years of experience with Natural Language Processing (NLP) and Large Language Models (LLM)  

• 1+ years of experience building and maintaining scalable API solutions  

• 1+ years of cloud technology experience, GCP preferred 

Preferred Qualifications:

•  In depth understanding of AI protocols and standards  
• Can code in one or more general purpose programming languages; C# and .NET programming languages are preferred  
• Understanding of technology risks and the ability to assess and mitigate them  
• Experience with debugging and troubleshooting software or solutions design issues  
•  Proven ability to stay current with best practices and new technology solutions in the field  
•  Ability to display both breadth and depth of knowledge regarding functional and technical issues  
• Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical) 

• Develops and maintains a positive relationship with team members  

• Familiarity with containerization and orchestration tools like Docker and Kubernetes 

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Bl