Director, Ticket Sales & Revenue Strategy (Non-Sports Properties)

Brooklyn Sports & Entertainment (BSE) creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, BSE operates at the intersection of live entertainment, premium hospitality, and community engagement.   

As it expands its existing portfolio, BSE now includes a media portfolio including Type.Set.Brooklyn and BK Mag, as well as Brooklyn Wine Club, and a hospitality business developing several location-based entertainment properties.   

Whether on the court, on stage, or in the workplace, BSE is driven by a pursuit of excellence—constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care.  

We are guided by our core values: 

• Integrity: Be intellectually honest at all times. Demonstrate the highest professional and ethical standards.
• Care: Care for everything and everyone around us. Practice empathy, respect, and inclusion to promote an environment of excellence and success.
• Growth Mindset: Develop ourselves and those around us. Experiment, learn, and improve from everything we do.
• Accountability: Deliver on our word, take responsibility for our actions, and work in the interest of our team.

SUMMARY

The Director, Ticket Sales & Revenue Strategy – Internal Properties is responsible for developing and executing comprehensive ticket sales strategies for new products and entertainment-based venues to maximize revenue and enhance the customer experience. The Director will work closely with business leaders, Ticketing leadership (sales, analytics and operations), Marketing, Digital, Finance, and Building Operations to ensure operational excellence and maximize revenue. 

The Director of Ticket Sales & Revenue Strategy will report to the Executive Vice President of Ticketing.

WHAT YOU WILL DO

• Develop and implement short-term and long-term ticket sales and revenue strategies to achieve financial goals.
• Identify new revenue opportunities and innovative ticketing solutions to enhance audience engagement and growth.
• Lead, mentor, and manage the Ticketing team foster a high-performance culture focused on customer service excellence and revenue generation.
• Work closely with Marketing to create and execute promotional campaigns, special offers, and pricing strategies.
• Work with Ticket Operations to ensure a seamless and user-friendly booking process across all platforms, including online and in-person sales.
• Collaborate with Ticket Analytics to analyze sales data and market trends to inform strategic decisions and optimize ticket sales and revenue through dynamic pricing models.
• Establish and maintain relationships with third-party ticket agents, partners, and vendors to expand sales channels.
• Generate detailed financial and sales reports for senior management, providing insights and recommendations.
• Oversee the implementation and management of CRM systems.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

WHAT YOU WILL BRING

• 5+ years of experience in ticket sales, revenue management, or a related role within the entertainment industry.
• Bachelor’s degree required.
• Knowledge of Ticketmaster, Tableau, and Salesforce experience a plus.
• Prior work experience in Broadway, theater, or live performance a plus.
• Strong knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.

WHO YOU ARE

• Keen attention to detail, strong conflict resolution, problem-solving, and decision-making skills.
• Flexible and reliable colleague, who will always act in the best interests of their department and the company.
• Abili