Global Account Manager, Convenience and Fuel Retail

About MashginMashgin powers the world's best checkout experience for over 40 million users. Customers just place their items on our kiosks and our AI rings up their entire order in less than a second. With Mashgin, lines are now optional.
Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more.
We’re not just building cutting-edge AI—we’re creating real-world impact and unforgettable experiences. Backed by a well-funded Series B, we’re also one of the rare AI startups that’s already profitable.
Our secret? A culture of extreme ownership, autonomy, and customer obsession. At Mashgin, you’re not just an employee—you’re an owner. We might do things differently than most startups… but then again, most startups aren’t profitable with an army of raving fans behind them.
Position SummaryMashgin is looking to hire a Global Account Mnaager to our sales team. The Global Account Manager is a strategic business leader responsible for driving Mashgin's growth and market penetration within assigned national convenience store accounts across 16 U.S. business units and 10 European markets. This role serves as the primary relationship owner and business architect, orchestrating cross-functional collaboration across multiple geographic regions to maximize revenue opportunities and strengthen strategic partnerships with key retail customers on a global scale.

Strategic Account Management

• Develop and execute comprehensive account strategies aligned with Mashgin's corporate objectives across 16 U.S. business units and 10 European markets
• Coordinate regional business strategies ensuring consistency while adapting to local market dynamics and regulatory requirements
• Lead annual business planning and budget processes for assigned national accounts across all geographic regions
• Build and maintain executive-level relationships at customer headquarters and regional business unit levels
• Conduct quarterly business reviews with regional stakeholders to assess performance, identify opportunities, and align strategic priorities across markets

Revenue Growth & Multi-Market Expansion

• Drive distribution expansion of priority Mashgin products to achieve ACV targets across all 26 business units
• Negotiate regional pricing strategies and promotional programs that optimize profitability while meeting diverse market requirements
• Identify and capitalize on market-specific product placement opportunities and category growth initiatives across U.S. and European regions
• Monitor competitive landscape and regional market trends to inform strategic recommendations for each business unit
• Coordinate product rollouts and market entry strategies across multiple geographic regions

Cross-Functional Team Player

• Coordinate efforts across sales, marketing, operations, finance, and support teams to deliver integrated customer solutions
• Ensure seamless execution of deployments, marketing campaigns, and product launches
• Collaborate with marketing and operations teams to leverage consumer and market data for strategic decision-making
• Lead problem resolution and escalation management across all business functions

Retail Execution Excellence Across Global Markets

• Ensure optimal product placement and merchandising standards compliance across all 26 business units
• Secure incremental display opportunities and point-of-sale marketing placements across diverse market environments
• Monitor and improve key performance metrics including distribution, pricing, and promotional effectiveness across U.S. and European operations
• Coordinate planogram compliance and execution standards across varying retail environments and cultural markets

Minimum Qualifications

• Minimum 9+ years of progressive sales and key account management experience
• Proven track record managing national retail chains in grocery and convenience store channels
• Demonstrated success in growing revenue and market share with major accounts
• Advanced proficiency in Microsoft Excel, PowerPoint, and data visualization tools
• Experience with SAP/BI systems and Customer Portfolio Management platforms
• Comfort with CRM systems and sales reporting tools like Salesforce
• Self-motivated with ability to work independently across multiple time zones and manage complex, multi-regional priorities
• Willingness to travel 50-60% of the time, including international travel to European business units
• Valid passport and ability to travel internationally
• Flexibility to accommodate European business hours for regional coordination calls