Senior Director, Product Management

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Senior Director, Product Management

Job Summary

Equinix is undertaking a transformation to extend our suite of digital services on top of our best-in-class infrastructure, which already powers much of the cloud and the digital leaders of today.  As part of this transformation, Equinix is expanding its reach to new personas who would like to consume Digital Infrastructure services in a cloud-based consumption model.  This transformation involves integrating multiple shared services (e.g. quote-to-cash systems, identity management, user portals, etc.) into existing business processes and systems across the company.  This integration demands significant innovation, coordination, and communication across multiple stakeholder teams such as Sales, Marketing, Legal, Product and engineering, IT, etc.  

We are seeking an experienced and strategic-minded Senior Director of Product Management to lead our Platform Services division. This critical leadership role involves overseeing the development, enhancement, and management of our platform services offerings. The ideal candidate will bring extensive experience in product management, a strong background in platform services, exceptional leadership skills, and a proven track record of driving innovation and excellence.

Responsibilities

• Lead and manage the Platform Services product management team, driving innovation, strategy, roadmap, and execution of platform services initiatives aligned with business objectives

• Develop and refine platform services strategies, ensuring scalability, reliability, security, and optimal performance across our platform offerings

• Collaborate cross-functionally with engineering, user experience (UX), sales, marketing, and other departments to align product strategies and ensure successful delivery of platform services

• Drive a customer-centric approach by understanding market needs, gathering feedback, and translating insights into actionable product enhancements and innovations

• Champion a 'product mindset' for platform and shared services, conceptualizing, designing, and delivering internal services as valuable products for stakeholders

• Establish, define, and track against product goals, OKRs, KPIs, roadmap, and detailed plans ensuring alignment and coordination with stakeholders and team participants

• Stay abreast of industry trends, emerging technologies, and competitive landscape related to platform services, integrating relevant innovations into our roadmap

• Prioritize and manage competing demands, make informed decisions, and manage trade-offs effectively within platform services initiatives

​​Qualifications

• 20+ years experience preferred; 15+ years of experience in designing and leading platform digital experience highly desired

• 8+ years of hands on experience with the cloud and technology platform desired

• 7+ years of experience in leading a large user experience design team and product management team desired​​

• ​Proven track record in leading and developing high-performing product management teams, driving strategic initiatives, and delivering successful platform services ​

• Excellent negotiation skills to effectively navigate across the organization to align required resources to achieve your goals

• Experienced in agile development

• Good understanding of platform digital experience architecture and technology architecture 

• Outstanding communication and listening skills

• Bachelor's degree or equivalent experience in Business Administration, Computer Science, Engineering, or a related field. Advanced degree preferred

Role Specific Requirements ​

• 10+ years o