Senior Project Manager, Team Lead (AMER)
JLLAbout the role
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Overview
We are seeking an exceptional Senior Director of Projects to lead strategic client relationships while building organizational capability through both direct project execution and team development. This high-impact role combines three critical dimensions: serving as the primary executive interface for key client accounts, delivering complex projects as a hands-on practitioner across multiple markets, and leading a team of Project Managers through coaching, mentorship, and strategic guidance.
This is not a traditional oversight position. The successful candidate will be equally comfortable directing a $50M+ client project, coaching a Project Manager through a critical challenge, and partnering with our variable staffing team to architect the right solution for tomorrow's opportunity. You'll operate as the bridge between execution excellence and organizational capability building, demonstrating leadership through both strategic direction and hands-on excellence.
What Your Day-to-Day Will Look Like
Strategic Client Leadership & Account Management
Serve as the primary executive point of contact for assigned strategic clients across the Americas, building and maintaining relationships at C-suite and senior leadership levels
Translate complex business priorities, organizational objectives, and operational constraints into actionable project strategies and delivery roadmaps
Lead strategic planning sessions, executive presentations, and quarterly business reviews that demonstrate value delivery and identify expansion opportunities
Proactively anticipate client needs, identify service expansion opportunities, and position PDS capabilities to drive client success
Manage multi-stakeholder expectations across geographically dispersed teams, ensuring transparent communication of project status, risks, and escalations
Champion client satisfaction through consistent delivery excellence and strategic problem-solving
Direct Project Leadership & Execution
Lead and deliver the organization's most complex, high-stakes projects across the US, Canada, and Latin America, serving as Project Director on strategic engagements with budgets exceeding $25M
Execute hands-on project management requiring senior-level expertise in scope definition, risk management, financial oversight, and stakeholder coordination
Develop comprehensive project plans encompassing scope, schedule, budget, quality standards, resource requirements, and risk mitigation strategies
Coordinate cross-functional teams locally and globally, including internal resources, external vendors, design professionals, and construction partners
Monitor project performance using advanced tools and methodo
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