Senior Partnership Program Lead (Administrative Analyst/Specialist III), College of Extended and Global Education - International Extension Programs (IEP)

Job Summary:

Under the general direction of the Associate Dean, the Senior Partnership Program Lead (Administrative Analyst/Specialist – Exempt III) provides high-level analytical, strategic, and administrative leadership in support of international academic partnerships, with a specialized focus on international educational collaborations. This position plays a critical role in establishing and nurturing sustainable international partnerships, both to enhance CSUSB’s reputation and to internationalize its campus community and academic activities. The incumbent will contribute to the program development, partner relationship management, and policy interpretation, exploring diverse opportunities for CSUSB around the world. In particular, building on previous foundations for CSUSB’s partnerships in China, the incumbent develops China-specific strategies to identify new partnership opportunities, expand current partnerships, and increase international student enrollment. The incumbent operates with a significant degree of independence and professional discretion and is expected to provide sound recommendations and oversight in complex, high-stakes environments.

Duties and responsibilities

Partnership Program Strategy, Analysis, and Development:

• Establish and maintain relationships with partner universities, government agencies, and other organizations worldwide.
• Develop international recruitment strategies and implement effective plans, with a focus on enrollment growth and market expansion.
• Identify, engage, and negotiate with new international university partners, expanding CSUSB’s global presence through innovative programming and collaborations.
• Develop and implement strategic initiatives to advance CSUSB’s internationalization goals, particularly as they relate to the international academic and institutional landscape.
• Conduct independent evaluations of current partnership programs and market conditions to identify new opportunities and risks for the university, and to assess their impact.
• Prepare and present analytical reports and data-driven recommendations to College of Extended and Global Education (CEGE) and university leadership.
• Analyze and oversee all phases of CSUSB’s international academic partnership programs, including correspondence, documentation, reporting, application review, independent evaluation, negotiation, development, and implementation.
• Analyze various Chinese program models (e.g., CHEPD 1+2+1, 2+2, 3+1, 3+2, 3+1+1, 0+4, 0+2, 9-Unit Transfer) to assess institutional fit, operational feasibility, and alignment with CSUSB’s goals and policies.
• Engage with a broad range of external overseas stakeholders and serve as the principal liaison to Chinese partner institutions, providing culturally appropriate engagement and professionally translated communications, including off-hours work (evenings/weekends) as needed to accommodate time zone differences.
• Monitor updates and regulatory frameworks from foreign governments’ Ministries of Education and assess their implications for partnership initiatives; ensure all partnerships comply with CSU and CSUSB policies and standards.
• Independently communicate with partnership entities, representatives, and organizations such as recruitment firm services, partnership universities, and CCIEE (China Center for International Educational Exchange).
• Build and sustain relationships with recruitment firm (agent) services; design and deliver ongoing agent training to ensure alignment with university branding, messaging, and compliance.
• Monitor and track agent performance metrics using them to provide actionable feedback and support to enhance recruitment efforts and enrollment targets.

Program Administration and Leadership:

• Independently coordinate and execute all phases of CSUSB’s international partnerships, including planning, budgeting, recruitment, partner engagement, student services, and compliance.
• Organize and monitor the governance of international and partnership activities; review the performance and value of each international partnerships.
• Administer the university’s self-support degree programs, the YES (Youth Exchange Students) Program, and the fee-based Study in the USA (SUSA) Program by developing and executing strategic recruitment plans and overseeing all aspects of program administration and operations.
• Develop and implement policies, business processes, operational and programmatic procedures to improve student success, program efficiency, and international collaboration.
• Organize documentation, student advising mechanisms, and cross-department coordination to ensure compliance with academic agreements and policies.
• Lead and/or support the coordination and delivery of inter