Program Support Specialist

Tier: 1

Department: Social Services

Supervisor: Prevention and Education Coordinator

Location: 11400 158th Rd. Mayetta, KS

Pay Range: $19.26-31.47

Offering rate will vary within the listed range above. *Supported by the Department budget & related experience/education*

• Preference in employment actions exercised in accordance with applicable law. Applicants must provide proof of eligibility for preference.
• Benefits for Full-Time: Weekly pay periods, Holiday pay, paid Birthday leave, Weekly accruals for Vacation & Sick leave, Administrative, Bereavement, and Educational Leave available, Low-Cost & Low-Deductible Benefits Plans & Generous 401(k) matching program.

Questions before applying? 785-966-3060

SUMMARY:

Under general supervision of the Prevention and Education Coordinator, the Program Support Specialist will be the initial point of contact for youth and/or their families seeking services either for Intake or Crisis. This position provides case management services for youth and their families. This position works closely with the Wellness Connection Team to create systems of care that are culturally informed and serve the needs of the community.

To qualify for this position, applicants must meet all minimum requirements as indicated by the asterisk (*) by the closing date of this announcement.

POSITION REQUIREMENTS:

Experience:

MINIMUM: 6 months to 2 years' experience working with individuals in mental health crisis. Must have an interest and knowledge of Native lifestyle and culture.

PREFERRED: 2+ years' experience working with individuals in mental health crisis. Prior experience working with Native youth and families.

Education:

MINIMUM: Bachelor's Degree in the field of Human Services or Social Sciences related field. Must have Person Centered Case Management (PCCM) certificate or willing to obtain within 6 months.

Driving Requirements:

Valid Kansas driver's license free of occupational restrictions. Must be insurable with the Nation's insurance carrier.

Driving Requirements*

Valid Kansas driver's license free of occupational restrictions. Must be insurable with the Nation's insurance carrier.

Interpersonal* Skills

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills*

Knowledge:

o Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

o Knowledge of intergenerational trauma, crisis intervention, and systemic issues involved in Native health

o Knowledge of community resources available for social, medical, and economic assistance

o Knowledge of data collection, and reporting

o Knowledge of administrative and office procedures and systems such as email, spreadsheets, promotional material, word processing, managing files and records, and workplace terminology

o Knowledge of the dynamics of the American Indian people: origins and history, ethnicity, culture, migrations, and societal influences

o Knowledge of business principles involved in budgeting, resource allocation, and grant requirements.

Skills:

o Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

o Speaking - Talking to others to convey information effectively.

o Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

o Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.