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Operations Technician

MSD
United StatesRemotefull_timeVerifiedPosted 6 Aug 2025

About the role

Job Description

Under the direction of the Operational Coach (Manager), the technician operates automatic solid-dose packaging equipment as part of an empowered work team. Routinely performs line-specific duties including line check-in, in-process quality monitoring, equipment operation, work center cleaning and change-over and material movement with a high degree of accuracy and efficiency in accordance with established procedures.

Responsibilities:

  • Carry out our site mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule.

  • Function in a team-based Employee Involvement culture focusing on continuous improvement of Wilson Operations.

  • Operate packaging equipment to routinely achieve production standards while following GMPs and SOPs.

  • Perform scrupulous cleaning and inspection of equipment between production batches.

  • Set up and adjust equipment including tablet fillers, thermoformers, cappers, labelers, checkweighers, cartoners, casepackers, and palletizers as needed for optimal performance within qualified parameters.

  • Examine products to detect defects, product damage, or other visual quality problems.

  • Verify accuracy of critical information and complete required documentation for product run.

  • Identify equipment malfunctions and repair needs; communicate appropriately for timely resolution.

  • Accurately maintains detailed records of equipment cleaning, set-up, and challenge documentation.

  • Encourage discussion of individual or member concerns and/or solutions to problem situations.

  • Contributes to effectiveness of operations and implementation of viable improvements.

  • Maintains work area in constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required protective equipment.

  • Quality – Conducts all packaging operations in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines.

  • Identifies quality issues, determines root cause through minor troubleshooting and actively supports appropriate corrective actions.

  • Notifies appropriate parties of quality deviations and supports all investigations and corrective actions.

  • Performs routine line clearance activities thoroughly to prevent cross-contamination of products.

  • Safety – Conforms to established safety procedures in accordance with OSHA and other regulatory agencies.

  • Recognizes and utilizes safety equipment as needed.

  • Actively takes accountability for personal safety as well as the safety of others. Identifies, reports, and documents unsafe conditions, participates in the investigation of accidents/injuries and corrective measures.

  • Equipment – Operates packaging equipment within qualified parameters; performs and documents equipment challenges per current procedures.

  • Demonstrates ability to troubleshoot equipment for product jams and component problems.

  • Identifies equipment problems to assist the mechanics with corrective repairs.

  • Financial – Responsible for achieving packaging Profit Plan standards; maintain production schedule to complete monthly orders.

  • Contribute to achieving all departmental financial goals by understanding and controlling labor tracking, component usage and material waste.

  • Team/Individual Performance – Actively participates in a team-based culture through participation in team meetings and continuous improvement activities.

  • Demonstrates a high degree maturity and personal integrity.

  • Strictly adheres to all site policies on personal conduct and attendance.

  • Collaborates with peers and other employees at various levels throughout the organization; routinely demo

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Company

MSD

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