SalesForce Administrator

TL;DR Kharon is seeking a full-time Denver-based SalesForce Admin. 

Responsibilities: 

• Create, modify, and deactivate user accounts, assign roles and profiles, manage security settings, and troubleshoot access issues to ensure compliance and data integrity.  

• Build and maintain workflow rules, approval processes, and automation using Flows, Rollup Helper, and other tools to streamline business operations.  

• Customize Salesforce with custom objects, fields, record types, page layouts, and validation rules to align with evolving business needs.  

• Provide day-to-day user support by managing Salesforce cases, troubleshooting issues, and implementing proactive solutions to reduce recurring problems.  

• Ensure data quality by performing audits, deduplication, data cleansing, and enforcing governance policies across all records.  

• Review, validate, and process weekly/monthly reports from resellers, submitted orders, opportunities, and commission reports to ensure accuracy and completeness.  

• Manage data imports and exports, ensuring cleanliness and accuracy.

• Develop and maintain reports and dashboards to track sales performance, pipeline health, and revenue forecasting, ensuring data-driven decision-making.  

• Monitor system performance, implement updates and patches, optimize storage, and document configurations and troubleshooting guides.  

• Maintain and troubleshoot Salesforce CPQ to support approvals, quoting, pricing accuracy, and reporting, ensuring compliance with business strategies.  

• Collaborate with sales, finance, and operations teams to refine processes, gather requirements, and implement system improvements that align with company goals.  

• Provide CPQ training and user support through hands-on sessions, self-service materials, and ongoing assistance to improve adoption and efficiency.

Qualifications: 

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.

• 3-5+ years of hands-on Salesforce administration experience in a sales-driven or SaaS environment.

• Expertise in Salesforce CPQ quoting, configuration, and customization.

• Strong data management skills, including data cleansing, deduplication, imports, and exports.

• Salesforce Administrator Certification (ADM-201) required.

• Certifications such as Advanced Administrator, Platform App Builder, or CPQ Specialist preferred.

• Familiarity with Agile or Scrum methodologies for system updates and enhancements is a plus.

• Excellent problem-solving and troubleshooting abilities for user issues and system enhancements.

• Strong collaboration and communication skills to work effectively with sales, finance, and operations teams.

Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce.

 What does that mean? Great question.

Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled. 

When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances. We connect the dots in a way that’s meaningful. Now, we’re experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a SalesForce Administrator to further enhance how Kharon leverages data to drive strategic decision-making and join us as we work to shape the way businesses perceive and navigate global risks. 

To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful and we’re growing at a rate that makes us unstoppable. If you’re looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of so