Product Designer

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

WHO WE ARE LOOKING FOR

Product Designer

As a Vetsource Product Designer, you are leading highly collaborative product design initiatives. You will work with Product Managers utilizing exceptional design to achieve desired outcomes. Partnering with leaders throughout the organization, you will work to inspire and drive product growth. Working closely with customers you will evangelize the product vision and ensure that needed specifications are addressed. Working with product managers and engineers, you will quickly discover and deliver solutions that drive desired customer and business outcomes. Using your understanding of industry dynamics and fresh perspective to identify new opportunities, you will utilize design systems and tools from whiteboarding to final product deliverable.

This is a full-time, remote position.

WHAT YOU’LL DO

• Lead design projects serving a variety of user needs, increasing engagement, strengthening pet parent and veterinarian connections, and driving positive emotional response.  

• Create and drive initiatives forward from whiteboard sketching to high-fidelity final treatments

• Rapidly produce multiple concepts and prototypes, recognizing that there is rarely “one right answer” and there is value in exploring trade-offs. 

• Collaborate with Product Managers, Engineers, and other key stakeholders.

• Build Discovery culture and mindset. Can work across the company to bring in various input to shape the solutions. Identify and lead ongoing product discovery and design efforts.

• Analyze product performance and customer needs through quantitative and qualitative methods.

• Work across multiple products to create new opportunities or reduce risk.

• Use Agile methodologies to deliver and iterate on new features at a fast pace.

WHAT YOU BRING

• Bachelor's degree or 4+ years of product design experience.

• Proven experience leveraging design systems, design tools, and user research to accelerate iteration and development.

• Successful track record of working with Product Managers and Engineering teams to discover and deliver successful outcomes. 

• Proven ability to make data driven decisions.

• Knowledge of technology concepts and processes specific to user interface capabilities.

#LI-Remote #LI-ML1

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

• Competitive pay and benefits including medical, vision*, dental, and life insurance
• Employee Assistance Program
• Pet insurance* and Virtual vet care
• PTO, Holidays, Floating Holidays, and Volunteer Day
• Retirement Savings Plan (401k/ RRSP) with employer matching program
• Paid parental leave
• Flexible scheduling and remote work where possible
• The opportunity to join one of our Associate Resource Groups, and fun company events!
   

* For Canadian based associates these specific benefits are not included

OUR VALUES

In addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be t