Strategy and Operations Lead, Global Business Applied AI

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, or corporate advisory, or 4 years of experience with an advanced degree.

Preferred qualifications:

• Experience developing business strategies.
• Experience working with ambiguity in a fast-paced and dynamic environment.
• Experience working cross-functionally and managing relationships with client and stakeholder executives.
• Ability to develop and implement go-to-market strategies.
• Excellent verbal and written communication skills, with the ability to communicate with multiple stakeholders across businesses, leadership, and teams.
• Excellent problem-solving, critical thinking, and analytical skills.

About the job

The Product Operations team sits within the Global Business Applied AI (GBAI) team and is responsible for leading tools strategy across business operations, governance, legal compliance, sales enablement, and measurement and analytics. GBAI resides within the Go-to-Market Operations (GTM) team and enables Google’s Business Organization (GBO) to drive customer success.

As a Strategy and Operations Lead in the Global Business Applied AI organization, you will work with business executives and key leaders on critical business projects to unlock the value of internal tools. This is a cross-functional role working with key partners across global product leads for external and internal systems, product management, engineering, marketing, risk, compliance, legal, and finance.

Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google DeepMind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships. The opportunity in this space is tremendous.

The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Identify and develop go-to-market strategies (e.g., service models, product strategies) and launch cross-functional initiatives to address business needs and drive growth. 
  
• Own strategic initiatives on both an ongoing and ad-hoc basis, working collaboratively across the global organization.
• Structure and execute on projects.
• Identify opportunities to drive user value through change management, removing redundancies, and driving operational excellence.
• Develop clear, concise, and compelling communications to business stakeholders or Google Ads sellers.