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Administrative Assistant - Office Professional
Tom James CompanyUnited Statesfull_timeVerifiedPosted 18 Aug 2025
💰 $40,000/yr
About the role
At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.We currently have a part time opening in our Madison, WI office. Our position is for 16 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.We are looking for someone who is available to start immediately.
RESPONSIBILITIESOrder EntryEntering Order Tickets, Customer Order Forms, and customer payments daily Receiving & ShippingUnpacking received shipments daily Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rackProcessing returns, remakes and alterationsPrepares all clothing for delivery by sales professionalPicks up and delivers client items as neededAlterations Entering all alteration instructions into the proprietary systemDelivering/picking up garments to/from outside (contract) tailors Compiling Alteration Expense Summary for in-house tailors and sending to AccountingTelephones/E-Mail/MailAnswering incoming phone calls and giving messages to Sales ProfessionalChecking store e-mail daily and giving all information to the proper person(s) Bank Deposits/ErrandsMakes follow-up calls to factories, customers, and corporate officePerforming other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS & ABILITIESExperience with social media platforms for marketing and research purposesExtensive knowledge of computer, Microsoft Office software and Google DocsAbility to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlinesStrong organizational skillsAbility to bend and lift up to 20 lbsValid Driver’s License (Exception: larger metropolitan areas)
RESPONSIBILITIESOrder EntryEntering Order Tickets, Customer Order Forms, and customer payments daily Receiving & ShippingUnpacking received shipments daily Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rackProcessing returns, remakes and alterationsPrepares all clothing for delivery by sales professionalPicks up and delivers client items as neededAlterations Entering all alteration instructions into the proprietary systemDelivering/picking up garments to/from outside (contract) tailors Compiling Alteration Expense Summary for in-house tailors and sending to AccountingTelephones/E-Mail/MailAnswering incoming phone calls and giving messages to Sales ProfessionalChecking store e-mail daily and giving all information to the proper person(s) Bank Deposits/ErrandsMakes follow-up calls to factories, customers, and corporate officePerforming other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS & ABILITIESExperience with social media platforms for marketing and research purposesExtensive knowledge of computer, Microsoft Office software and Google DocsAbility to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlinesStrong organizational skillsAbility to bend and lift up to 20 lbsValid Driver’s License (Exception: larger metropolitan areas)
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