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Animal Protection Customer Service Specialist*
City of HendersonUnited StatesRemotefull_timeVerifiedPosted 12 Aug 2026
💰 $72,360/yr($60,000/yr – $72,360/yr)
About the role
Posting number: 1460AUG26-TE-AEL
Department: Community Development and Services
Job classification: ANIMAL PROTECTION CUSTOMER SERVICE SPECIALIST
Posting type: Open
Categories: Clerical & Data Entry, Animal Control, Customer Service
Summary
*This recruitment is limited to the first 150 applications received and will close to the public without notice.
The City of Henderson announces an examination to create an eligibility list and to fill one (1) vacancy for the classification of Animal Protection Customer Service Specialist in the Department of Community Development Services. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year.
Under general supervision, performs specialized duties within Animal Protection Services, assists customers with requests and issues regarding City animal protection services; and performs related duties as assigned.
Position Details:
The ideal candidate for this position would have general clerical and forward facing customer service experience, predominately in animal care or veterinary hospitals.
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Click here to learn more about the Community Development and Services Department.
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External candidates, probationary full-time, part-time, and temporary City of Henderson employees will start at the first step of the salary range, if selected.
Examples of duties
- Graduation from high school or the equivalent
- Two (2) years of experience performing general clerical and customer service duties involving direct contact with the public
- Note: An equivalent combination of related education, experience, and training may be considered
- Sufficient keyboarding skills of 25 net words per minute
Qualifications
DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:1) Completed Employment Application
ASSESSMENT DATES:
Skill-Based Keyboarding Examination - Remote/Online (Pass/Fail): Test invitations and instructions will be sent after the position closes.
(Candidates who meet the minimum qualifications)
*Candidates will be required to pass the keyboarding portion of the assessment process based on the number of net words per minute (WPM) listed in the minimum qualifications. Please click here for more information on our keyboarding examination and to access the practice test.
Written Examination - Remote/Online (Weighted 25%): Test invitations and instructions will be sent on Tuesday, September 1, 2026.
(Best-Qualified Candidates)
Structured Selection Interview (Weighted 75%): Wednesday, September 9, 2026
(Top-Scoring Candidates)
All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report.
The assessment and selection process for this position will take place on the dates listed above. All c
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