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Customer Success Associate
Salvo HealthUKRemotefull_timeVerifiedPosted 21 Jul 2025
About the role
Customer Success Associate
Location: Remote (up to 25% travel required)Reporting to: Director of Strategic Partnerships & Customer SuccessType: Full-Time | Early-Career
Salvo Health is seeking a sharp, customer-centric Customer Success Associate to join our growing team. This role is ideal for someone in their early career (1–3 years of experience) who is hungry to learn, ready to build, and excited to join a mission-driven health tech startup. You’ll work directly with our partners—some of the most forward-thinking GI practices in the country—to ensure successful onboarding, engagement, and growth with Salvo Health’s programs.You’ll report to the Director of Strategic Partnerships & Customer Success and collaborate cross-functionally with Clinical Operations, Product, Revenue Cycle Management (RCM), and Growth teams. This is a hands-on, high-impact role where you’ll help shape systems and experiences that directly affect patient care and partner success.
RequirementsBachelor’s degree in Business, Healthcare Administration, Public Health, or a related field1–3 years in a client-facing role (Customer Success, Account Management, Consulting, or Ops)Excellent communication, interpersonal, and presentation skillsStrong problem-solving ability with a systems framework mindsetOrganized, proactive, and able to manage competing prioritiesCreator looking to develop solutions from 0-1Experience using CRM or support tools (e.g., HubSpot, Salesforce, or Zoho)Comfortable with ambiguity, fast-paced environments, and cross-functional collaborationWillingness to travel up to 25% to visit client sites across the U.S.A genuine passion for helping customers achieve their goals
BenefitsCompetitive base salary + performance bonus and equity opportunityHands-on learning and growth within a high-impact health tech startupWork alongside talented, kind, and curious people in a culture that prizes innovation, empathy, and relentless problem-solvingBe part of shaping the future of hybrid healthcare—combining the best of brick-and-mortar with the power of digital medicineA mission-driven culture focused on transforming chronic care and improving patient lives
Location: Remote (up to 25% travel required)Reporting to: Director of Strategic Partnerships & Customer SuccessType: Full-Time | Early-Career
Salvo Health is seeking a sharp, customer-centric Customer Success Associate to join our growing team. This role is ideal for someone in their early career (1–3 years of experience) who is hungry to learn, ready to build, and excited to join a mission-driven health tech startup. You’ll work directly with our partners—some of the most forward-thinking GI practices in the country—to ensure successful onboarding, engagement, and growth with Salvo Health’s programs.You’ll report to the Director of Strategic Partnerships & Customer Success and collaborate cross-functionally with Clinical Operations, Product, Revenue Cycle Management (RCM), and Growth teams. This is a hands-on, high-impact role where you’ll help shape systems and experiences that directly affect patient care and partner success.
RequirementsBachelor’s degree in Business, Healthcare Administration, Public Health, or a related field1–3 years in a client-facing role (Customer Success, Account Management, Consulting, or Ops)Excellent communication, interpersonal, and presentation skillsStrong problem-solving ability with a systems framework mindsetOrganized, proactive, and able to manage competing prioritiesCreator looking to develop solutions from 0-1Experience using CRM or support tools (e.g., HubSpot, Salesforce, or Zoho)Comfortable with ambiguity, fast-paced environments, and cross-functional collaborationWillingness to travel up to 25% to visit client sites across the U.S.A genuine passion for helping customers achieve their goals
BenefitsCompetitive base salary + performance bonus and equity opportunityHands-on learning and growth within a high-impact health tech startupWork alongside talented, kind, and curious people in a culture that prizes innovation, empathy, and relentless problem-solvingBe part of shaping the future of hybrid healthcare—combining the best of brick-and-mortar with the power of digital medicineA mission-driven culture focused on transforming chronic care and improving patient lives
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