Executive Director, Design & UX Strategy

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

About LifeStance Health 

LifeStance is a leading behavioral health services provider in the U.S., offering therapy, psychiatry, telehealth, TMS, ketamine therapy, and more across both digital and in-person care settings. 
We operate in a complex, regulated, high-sensitivity domain. Our mission is to make mental health care more accessible, high-quality, and human-centered. 
 

Role Summary 

As Executive Director, Design & UX Strategy, you will lead and scale LifeStance’s design organization (Product Design, Research, Service Design, Content, and related disciplines). You will own the strategy for delivering cohesive, end-to-end experiences across the patient journey and the workflows of all key user groups—patients, clinicians, operations staff, referring providers, and payors. Your role is to empower and enable designers and researchers to execute this vision, while raising the bar on craft, embedding human-centered thinking, and ensuring design is a strategic differentiator in mental health care.  

You will partner closely with Product, Engineering, Clinical, Operations, Marketing, and leadership to align design impact with business goals, clinical outcomes, and operational realities, and you will advocate with senior leadership to ensure design thinking remains a top organizational priority. 

What you’ll do 

Strategy & Vision 

• Define and drive the design vision and strategy aligned with LifeStance’s mission, growth objectives, and care model 

• Translate strategic priorities into coherent design roadmaps and initiatives 

• Evangelize design thinking across the organization—ensure design is deeply woven into how decisions are made 

• Champion the User: Be the ultimate advocate for our users in all product decisions. Drive a culture of deep user empathy and leverage research and data to inform our design direction. 

⠀ 
Leadership & Team Building 

• Build, mentor, and lead a multidisciplinary design organization (product designers, design ops, design managers, and research) 

• Hire top talent and foster an environment of psychological safety, craftsmanship, collaboration, growth, and innovation 

• Champion and elevate the craft of design across the organization. Be the standard-bearer for quality, establishing processes and systems that ensure we ship polished, thoughtful, and impactful work. 

• Define competencies, career paths, performance frameworks, learning & development for designers 
   

⠀Cross-Functional Collaboration 

• Partner with Product, Engineering, Clinical leaders, and Operation