Senior Quality Manager (Onsite)
RTXAbout the role
Date Posted:
2025-05-27Country:
United States of AmericaLocation:
HTX36: Richardson, TX 3200 E Renner Rd , Richardson, TX, 75082-2402 USAPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance:
DoD Clearance: SecretCollins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
Collins Aerospace is seeking a highly skilled and experienced Site Quality Manager for our Richardson manufacturing site. This role is critical to establishing standard work for quality processes and driving improved tactical execution. The successful candidate will be responsible for instilling quality management system fundamentals, driving results, and addressing the unique challenges of transitioning large programs into production. Cross-functional collaboration and effective communication are keys to success in this role, as the Site Quality Manager will work closely with various departments to maintain and improve quality standards within our Strategic Solutions portfolio.
What You Will Do:
- Quality Compliance: Develop, implement, and maintain quality assurance protocols to ensure that all products comply with relevant regulatory, industry, and contractual requirements. Conduct regular audits and inspections to verify adherence to quality processes.
- Audits and Assessments: Conduct internal audits and assessments to ensure adherence to quality management systems (e.g., ISO 9001, AS9100). Prepare for and support external audits by regulatory bodies and customers.
- Standard Work: Create and implement standard work procedures for key quality processes. Ensure consistent application of quality controls and best practices across the site.
- Quality Metrics and Reporting: Develop and monitor key performance indicators (KPIs) related to product quality. Prepare and present performance trends to senior management and other stakeholders, highlighting areas of concern and improvement opportunities.
- Root Cause Corrective Action (RCCA): Responsible for effective Root Cause Corrective Action (RCCA) activities for systemic issues and to ensure extensive RCCA. Lead investigations to identify root causes and implement corrective actions to prevent recurrence of quality issues.
- Cross-Functional Collaboration: Work closely with engineering, operations, supply chain, and other departments to identify and resolve quality issues. Foster a culture of continuous improvement, teamwork, and accountability.
- Strategic Initiatives: Lead the execution of quality initiatives and projects, ensuring timely completion and alignment with strategic objectives.
- New Product Introduction (NPI): Execute quality plans for the successful introduction of new products, including risk assessments, process validations, and first article inspections, to ensure that new products meet all quality and performance criteria before full-scale production.
- Driving Results: Demonstrates a strong commitment to achieving goals and delivering high-quality outcomes. Effectively prioritizes tasks, manages time efficiently, and uses data-driven decision-making to overcome obstacles.
- Communication: Effectively conveys information clearly and concisely to various audiences, both verbally and in writing. Provides regular feedback to senior management and stakeholders. Adapts communication style to different stakeholders to ensure mutual understanding.
- Team Development and Mentorship: Ensure continuous development and mentorship of your team. Supports the growth and development of team members by providing clear guidance, direction, training, and constructive feedback to build a high-performing quality team.
Qualifications You Must Have:
- Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience
- Proven track record of successfully leading quality initiatives and driving continuous improvement.
- Strong knowledge of quality standards and regulatory requirements (e.g., ISO 9001, AS9100).
- The ability to obtain and maintain a U.S. government issued security clearance is required
- U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
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