Associate VP, Care Coordination Services

Primary City/State:

Phoenix, Arizona

Department Name:

Care Coordination-Corp

Work Shift:

Day

Job Category:

Clinical Care

Banner Health believes leadership matters.  We value and celebrate equity, diversity and inclusion and our leaders are at the forefront of health care transformation.   We are One Team committed to the future of Banner Health as a high reliability organization, with excellence and safety in healthcare delivery.

Banner Health is a non-profit health system based in Phoenix, Arizona, with 30 hospitals and several specialized facilities across six states, and having over 55,000 employees.  If you have significant leadership experience in a large health care system with system level expertise in development and implementation of case management programs and services across the acute care setting, including optimization, resource utilization , quality outcomes and maximizing services, consider this unique opportunity with Banner Health!

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position provides system-wide leadership in the development and implementation of case management programs and services across the acute care setting, including optimizing care coordination, resource utilization, quality outcomes and maximizing reimbursement. This position is responsible for driving and supporting all Care Today programs and processes, with focus on quality of outcomes and superior service, while promoting a collaborative, open, and inclusive work environment within a highly matrixed organization. This position also monitors and oversees compliance of customer service, stakeholder relations, workforce, and financial goals and objectives as developed by the Board of Directors and senior executive management. This position is responsible for serving as a role model to staff across the system and representing Banner in a positive manner both within and outside the organization.

CORE FUNCTIONS
1. Directs and oversees the development and implementation of company-wide care coordination, utilization management, and social work services policies, procedures and programs in conjunction with related goals and objectives. Ensures compliance with federal and state regulations, and accreditation organizations, as well as established organizational policies and procedures. Communicates the department vision, translating it into actionable projects and activities. Maximizes management staff’s contributions and assures timely decision-making reflecting the mission, vision, and values of the system.

2. Guides the development and implementation of short and long-range goals and objectives for care coordination in the acute-care setting across the system. Incorporates best practices and responds to emerging trends to enhance operations, programs, and/or services. Implements and evaluates strategic programs, develops effective tools to measure performance, analyzes related data, prepares reports, and makes recommendations to senior leadership based on findings.

3. Responsible for designing, implementing, and monitoring medical management processes that will result in optimal clinical outcomes and effective and efficient utilization of resources.

4. Ensures that development of care coordination services across the continuum leads to outcomes supportive of the organization’s strategic plan. Designs and implements processes to ensure appropriate care coordination in accordance with regulatory and standards of safety. Directs and participates in the development, implementation, and consistent application of effective organizational policies, procedures, and practices. Develops and supports internal controls to ensure that assets are safeguarded, policies and operating procedures are followed, necessary controls are effective and e