Assistant Director of Basic Needs Security
Penn State UniversityAbout the role
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CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The Assistant Director of Basic Needs Security leads one of the four core pillars of Student Care & Advocacy, basic needs security, within a broader team dedicated to supporting students navigating unexpected challenges. This role develops and coordinates a comprehensive, campus-wide strategy to address essential needs, including food, housing, healthcare, and transportation, while building strong partnerships across the University and community to streamline referrals and address service gaps. The position guides case managers and campus partners while also delivering direct case management support as needed. Additionally, it fosters student engagement and leadership through advising Students United Against Poverty and collaborating with student organizations working to address basic needs.
Strategic Leadership & Partnership Development for Basic Needs
Lead one of the four pillars of Student Care & Advocacy by developing and advancing a comprehensive, campus-wide basic needs strategy aligned with divisional priorities. Co-chair the Basic Needs Collaborative within the broader University basic needs framework, working in coordination with the Basic Needs Leadership Council, and partner closely with the Campus–Community Alliance, led by a fellow Assistant Director, to strengthen cross-sector collaboration. Build and sustain relationships with University stakeholders and community providers to streamline referrals, expand resources, and address service gaps for students.Program Oversight & Implementation
Oversee and continue to develop emergency support programs and key basic needs initiatives, including the Student Emergency Fund, Emergency Dining Dollars, meal plan scholarships, and other direct assistance efforts. Ensure effective coordination, implementation, and ongoing refinement of programs to meet evolving student needs.Case Management & Referral Coordination
Monitor and triage incoming referrals, create and assign cases, and provide direct case management for complex student situations. Ensure effective coordination of care across systems while working collaboratively with other Student Care & Advocacy pillars and providing team-based support as needed. Serve on Student Affairs on-call rotation.Staff Guidance & Campus Consultation<
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