Board Relations Senior Associate

Board Relations Senior Associate 

Organizational Information 

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible.  We are bold thinkers and standout innovators who push the boundaries of technology. We create seeds of learning that become the catalyst for the world’s innovations. Within the Pearson Virtual Schools (PVS) division we have reimagined K-12 education through our virtual school and curriculum offerings. Our schools, Connections Academy and Pearson Online Academy, provide a best-in-class online learning environment for K-12 students to acquire the skills and confidence they need to adapt and thrive in a changing world.  We also support school districts with curriculum, teachers, and technology as they make the shift to online. The COVID-19 pandemic introduced significant disruption and transformation to the K-12 learning market. And as a result, our category has seen explosive growth and our business has experienced enormous increases in awareness and enrollments. This presents an incredible opportunity for our team to chart a ground-breaking path through this shifting environment to achieve continued success.  

Purpose Summary

Pearson Virtual Schools partners with independent Charter School Boards across the country who govern Virtual Charter Schools. The Charter schools are governed by an independent Board of Directors and Pearson Virtual Schools provides various services to support the Board of Directors. The Board Relations Senior Associate will manage this important part of Pearson Virtual School.     

The Board Relations Senior Associate is a member of the Customer Success Partners team and will be a Board facing team member who provides Board governance and relationship support to our partnering Boards. This position will have customer-facing responsibilities as well as noncustomer-facing responsibilities that directly support the Customer Success Partners Pods. This position will interact internally with members of the Customer Success Partner team, executive management and other teams, and externally with Board members, school leaders, and authorizers to ensure all necessary Board meeting preparations/requirements are met to ensure a compliant and successful Board meeting.    

The organization’s primary office is located in Columbia, MD; however this position will be 100% remote.    

Core Tasks and Responsibilities 

• Manage the support of partnering school Boards. This includes drafting meeting agendas and minutes, preparing and disseminating Board packages, complying with all necessary legal posting requirements, corresponding with Board members, attending Board meetings (usually by phone), tracking deliverables and documents for meetings and maintaining minute books and other Board records and documentation;  
• Manage the resolution of governance-related matters and act as a liaison with the school, Pearson Virtual School management and colleagues including the School Success Partners, Board of Directors and school authorizers, including routine site visits and state training attendance; 
• Establish and maintain relationships with Board members of partnering Boards: 
• Coordinate state and national training opportunities for Board members, acting as primary liaison for all vendors, event planners and Board members at trainings; 
• Collaborate with CSP Sales Team and School Success Partners on the integration of new Charter School Board relationships, including facilitating the relationship from the application phase through governing Board status; 
• Provide strategic direction to internal stakeholders based on Board member feedback; 
• Support PVS Account Management and Risk Management process; 
• Maintain a Board Relations department public drive file maintenance system; 
• Implement and maintain an electronic book portal; 
• Develop a working knowledge of colleague assigned Boards and fill in/cover when needed; 
• Model customer-centric behaviours while working with school leaders;  
• and Perform all other duties as assigned. 

Required Skills, Experience, and Competencies 

• Bachelors degree; education in Paralegal Studies, Customer Relations, and/or Business preferred;  
• 5+ years of legal or governance related support required;  
• Experience working with Board of Directors and in drafting minutes, preparing agendas, maintaining minutes books and attending meetings preferred;  
• Knowledge of generally acceptable practices and procedures at a Board meeting or an Executive level corporate meeting or project management working with all levels of an organization; 
• General knowledge and understanding of Open Meetings Laws