Director of Training and Development (51170)

 Performance Home Medical has been a leader in providing quality products and services since 1995.

At Performance Home Medical (PHM), our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier.

We are seeking a dynamic and strategic Director of Training and Development to lead the design, implementation, and continuous improvement of learning programs that empower our workforce. This role requires a detail-oriented leader with a passion for driving employee growth, organizational effectiveness, and long-term business success through innovative training solutions —qualities that resonate with our dynamic team at Performance Home Medical, a leading medical supply company.

We’ve got a fun, positive, performance-oriented team. We offer a competitive salary with a great career path.

This is an on-site position based in Houston, Texas, and requires candidates to reside within the Greater Houston area.

POSITION SUMMARY: 

The Director of Training and Development is responsible for designing, implementing, and overseeing impactful training programs that align with the organization's goals. This role involves close collaboration with teams to evaluate current and future training needs, ensuring programs remain effective and relevant.  

Job Duties and Responsibilities include the following. Other duties may be assigned.

Stakeholder Engagement 

• Collaborate with internal teams to assess training needs and gather feedback to refine training programs. 

• Mentor colleagues to develop their training and development skills, turning them into subject matter experts (SMEs) who can effectively support departmental goals. 

• Work cross-functionally with various departments to understand their training needs and tailor programs accordingly. 

• Exhibit strong communication/language abilities to read, analyze, and interpret complex documents, respond to sensitive inquiries, and make persuasive presentations to management and other stakeholders. 

Systems and Tools 

• Utilize Learning Management Platforms (LMS) to deliver, track, and optimize training programs. 

• Ensure training resources and delivery methods are current and effective. 

• Identify and implement new training technologies and techniques to enhance learning outcomes and engagement. 

• Use Microsoft Office Suite (Word, PowerPoint, Outlook) and SharePoint for effective communication and documentation. 

• Maintain a working knowledge of Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Learning Management Systems (LMS) to support training initiatives and organizational goals. 

Knowledge and Expertise 

• Development and facilitate training programs appropriate for the healthcare setting. 

• Regularly assess the effectiveness of existing training programs and suggest enhancements based on research and organizational needs. 

Identify and implement new training techniques that facilitate optimal learning outcomes for employees.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Th