Fountain Worker/Barista-Starbucks-Steady Extra (Caesars Palace/Cromwell LV)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. 

• Our Mission: “Create the Extraordinary”

• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. 

JOB SUMMARY

The primary responsibility of the Fountain worker is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverage per guest's requests. 

HOW YOU WILL CREATE THE EXTRAORDINARY

• Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.

• Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5feet - greet and speak to guest.

• Accurately inputs all orders into the POS terminal.

• Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.

• Make drinks to order in accordance with established recipes and time guidelines.

• Deliver products to customers in timely manner.

• Maintain high levels of customer service at all times.

• Thanks, guests, for their patronage.

• Maintain appropriate level of stock items in area.

• Assist in maintaining display cases and pastry par levels.

• Keeps designated working areas clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.

• Assist all co-workers as needed. Assist Management in getting food products to customer

• Assist in training new Fountain Counter Persons and new Management staff during their training period.

• Responsible for periodic cleaning tasks assigned by Management

• Attend mandatory meetings and training classes as assigned.

• Resolve guest complaints expeditiously and inform Management of the complaints

• Prepare or serve menu items, such as sandwiches or salads

• Basic food preparation and service 

WHAT YOU WILL NEED

• Must be 18 years of age or older   

• Must have 6 months’ previous cash handling experience.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires attention to detail and accuracy.
• Work requires interactions with customers, public and co-workers.
• Work requires use of a computer and/or cash register.
• Nevada Food Handler Certification
• Union Referral

ADDITIONAL REQUIREMENTS

• Fast paced environment, multiple tasks to be handled undertime constraint.

• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and pers