Print Project Manager

Lahlouh’s business model is built on solving end to end supply chain problems not simply processing transactional print orders. Lahlouh is a partner who focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces.

Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.

Core capabilities include:

•  Sheet-fed offset print                                               •  Fulfillment / distribution logistics
•  Digital print, including large format                      •  Packaging
•  Mailing                                                                       •  Online (e-commerce) solutions
•  Bindery, finishing and assembly                            •  Workflow automation solutions
•  Graphic design                                                          •  Promotions / advertising specialties

Position:                             Print Project Manager 
Reports to:                  VP of Sales
FLSA Status:                Exempt
Department:                Project Management 
Location/Shift:            Monroe/Blue Ash, OH / 1st Shift

Essential Function:

               This position is exempt and will work with Account Executives, customers, and production personnel in a team environment to provide in-house support for Sales and Customers. This position ensures accurate job specifications and information are provided to production and will monitor and facilitate all jobs through production to ensure delivery commitments are met.

Job Responsibilities:

• Obtain accurate and complete job specifications from Account Executive/Customer
• Perform all order entry functions.
• Manage all aspects of the job workflow: job entry, review of specifications, review of estimates,  job status management, schedule updates, proofing process, change order process, job-related communication, etc.
• Provide in-house support for Account Executive when customers need assistance ensuring prompt attention to any inquiry
• Communicate with planning, scheduling and production personnel related to work in process
• Coordinate job schedules with scheduling when jobs have critical deadline requirements or processes that require extra time.
• Check proofs prior to forwarding to Account Executive or customer.
• Coordinate delivery of proofs to customer and follow up on their return.
• Ensure all changes in specifications and schedule are documented via change order.
• Track jobs throughout production to ensure on time delivery.
• Manage all ship lines and due dates, including partials, distributions, samples, etc.
• Keep Account Executive abreast of all production issues and/or delays.
• Assist in coordination of press checks and mailing audits with Sales Executive/Customer; handle press check or mailing audit with Customer in Sales Executive's absence.
• Perform tasks for material pick up / delivery, in a timely manner.
• Provide required information to mailing Team Lead. (i.e., final counts, type(s) of postage, piece weight, etc.)
• Facilitate the creation of postage invoice for mailing jobs.
• Create and maintain accurate inventory management processes for all finished goods inventory:  expected arrivals, OMS onboarding, material creation, SKU ma