Business Services College Intern

ABOUT REDWOOD CREDIT UNION (RCU):At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad. As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.   Why Intern for Redwood Credit Union?•  37th largest credit union in the U.S. and the largest financial institution based in the North Bay •   Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial•   Recognized by Newsweek as one of "America's Best Credit Unions 2024"•   Recognized by Forbes as one of “America’s Best Small Employers 2023" •   Voted Best Places to Work in the North Bay 19 years in a row•   World-class Employee Engagement scores•   Rated Superior in Service by more than 90% of Members, surveyed by SF Gate•    Industry leading Net Promoter Scores across the U.S.                                                                                                                                                                                                                                                Join us and discover why you'll love working at Redwood Credit Union! 
Redwood Credit Union is looking for a Business Services Intern in their Junior or Senior year.  The student filling this position will handle a wide range of important duties related to supporting our Members and the Business Services team.
Position Responsibilities:• Foster positive relationships with other Redwood Credit Union employees.• Support the Business Services team.• Collaborate on projects in Business Services to help streamline processes.• Partner with other business lines to integrate with Business Services.• Interact with business owners over the phone.
Position Details• This position is for a full-time, seasonal internship – 40 hours per week.• This internship will begin on, June 9, 2025, and end on August 15, 2025 (end date can be modified based on fall college schedule).• Ability to provide a recent transcript will be required during the interview process.• This position is not eligible for benefits other than what’s required by law.
Compensation$22/hourly

Minimum Qualification: Knowledge, Skills and Abilities

• Basic knowledge of MS Excel, MS Word and MS Outlook
• Strong service orientation
• Customer service experience
• Basic math skills
• Interest in learning how businesses operate
• Ability to communicate effectively verbally and in writing
• Ability and desire to work in a team-oriented environment 
• Must be a Junior or Senior with a minimum of 3.0 GPA

Preferred Majors

• Business Administration
• Business Management

Physical Requirements

• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to lift up to 15 pounds.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time is spent sitting at a desk.