Principal Business Data Steward

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

We are expanding our Data Governance product team within Discover’s Digital Data Collection & Measurement Product Family to further elevate our tag management capabilities in web analytics insights, marketing campaign management, our processes and underlaying data collection quality and integrity.  It takes a holistic view for the transition across dimensions of people, process, technology, and data to address end-to-end business problems and enable unparalleled experiences for Discover customers. You will work in a complex and challenging stakeholder domain with cross-functional teams.  This role focuses on data collected on Discover websites and mobile apps by analytics and 3rd party tags – the foundational value driver in Discover’s customer marketing ecosystem.

As a Business Data Steward, you will be responsible for understanding web analytics and 3rd party tags data needs, establishing and enforcing data quality and compliance standards, procedures and processes. Supporting data management and data governance initiatives throughout our data ecosystem. You will partner with business, technology, analytics, compliance, and business risk teams to ensure we collect and share data in compliance with laws and regulations. Additionally, you will also actively manage and escalate risk and customer-impacting issues within the day-to-day role to management.  As an analytics and 3rd party tags data subject-matter-expert, you must understand both technical and business process context of the data, as well as online data privacy implications.

How You’ll Do It

• Is a data SME that understands both technical and business process context of the data.
• Supports data management initiatives and enforces data management standards.
• Ensures data changes are managed with appropriate impact analysis and communications to potentially impacted areas.
• Attends Data Steward meetings as a Key stakeholder in Enterprise Data Governance.
• Participates in the oversight process, ensuring accuracy between multiple reporting systems, which includes loading and reviewing statistical data.
• Coordinate with upstream and downstream teams utilizing the data and when necessary, identify correct business SMEs to engage in discussions.
• Executes controls and maintains relevant data/system/business process documentation and policy updates.
• Partners with the technology and analytics teams to complete business initiatives.
• Bridges the gap between business and analytics environments and enriches data in the analytics environment with business process definition.
• Reports progress and statuses to management. Oversees timely support and resolution as needed.

Qualifications You’ll Need

The Basics

• Bachelors – Analytics, Business Administration and Management, Computer Science, Engineering, Information Technology, Mathematics, Statistics, or related
• 8+ years – Data management and solutions in a business role
• In lieu of education experience – 10+ years of solid understanding of Data Management concepts including metadata management, Data Quality, Data governance, and Data Modeling. Experience gathering data requirements and performing complex data analysis is required. Ability to engage effectively with technical and analytics partners, understand business data requirements and translate to actionable solutions is key. Experience driving adoption of data capabilities across technology groups and enabling data literacy required.

Physical And Cognitive Requirements

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have

• 6+ years information management and data analysis experience, compiling analytics solution design