Tax Filing Agency Relations Senior Analyst

Our Story

At Strada, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

Job Summary:

Oversee administration of tax filings and notice resolution with government tax agencies. Work across Tax Filing Shared Services to mitigate escalations. Respond to Client and Client Team inquiries.

As Tax Filing Senior Analyst duties include, but are not limited to the following:

• Educate clients and provide subject matter expertise for payroll tax filing and notice resolution
• Support and provide timely research on compliance and regulatory issues.
• Recognize need for process improvement and communicate to management; Support any process improvements/changes
• Meet periodically with Operation Services Manager and report metrics and any delivery issues
• Support implementation of new clients
• Support and oversee delivery operations, including Tax Filing suppliers.
• Compile, report and analyze metrics
• Ability to problem solve and using tax knowledge and experience
• Responsible for calculation P&I and abatement letter request
• Research and resolve payroll tax notices in a timely manner, including abatement requests,  calculation of Penalty and Interest, and identification of root cause and prevention measures
• Mentor and support colleagues
• Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
• Approve checklists – work checklist queue
• Coordinate testing for updated interfaces
• Variance analysis control point when issue needs escalation or analysis
• Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues
• Ability to work under tight deadlines
• Understanding and applying knowledge of payroll tax to notice resolution and process improvements

Education and Experience

• High School Diploma and 3 years' experience in tax filing
• Demonstrated strong verbal & written communication skills required
• 2+ Years of Payroll Tax Filing experience
• 2+ Years client interaction and management
• Proficient in Excel, i.e. pivot tables, vlook-ups, macro development, etc
• 2+ years’ experience with tax filing software required
• Master Tax experience highly preferred
• ADP Smart Compliance experience desired

By applying for a position with Strada, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.  

Diversity Policy Statement

Strada does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.  In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employmen