Assistant Center Director

Assistant Center Director

Looking to elevate your career? Join us!

 

Work Location: Willow Grove, PA

Work Hours Full Time

 

Department Highlights: 

• Ability to support a growing organization focused on Women's Health. 
• High volume Centers with dedicated staff. 
• Collaborative work environment. 

​​​​​​​Here is what you will need: 

• Minimum of three to five years of healthcare industry experience required;
• Minimum of 1 year Supervisory experience preferred.
• Strong desire to serve the internal and external customer;
• Strong verbal communication and listening skills;
• Energetic and flexible;
• Manages multiple projects and timelines with a sense of urgency and follow through;
• Works well in a fast paced, pressure oriented environment;
• Well organized and detail oriented;
• Follows direction with focused attention;
• Exhibits sound judgment;
• Maintains a calm, tactful demeanor when dealing with difficult situations;
• Forms strong working relationships within the team;
• Identifies additional tasks to be completed and willingly assists others;
• Ongoing learner; exhibits insatiable curiosity and an interest in self- improvement;
• Proficient in Microsoft Office Suite;
• Able to understand and communicate medical terminology;
• Knowledge of database software and RIS software;

 

A Day in the Life of a Assistant Center Director:

• Provide services and support for the following areas:

• Operations: 

  • Manages patient flow and communicates wait times to patients.

  • Assists the Center Director in overseeing daily operations of the center to include front desk, technologists, clinical assistants, nurses, medical records, and other roles within the center.

  • Assumes CD daily activities when CD is unavailable

  • Effectively handles patient complaints and escalates as appropriate, as evidenced by patient survey scores;

  • Assists Center Director in managing the Penrad case management process

  • Reviews the delinquent exam report each month and ensures communication to specified patients;

  • Assist Center Director in creating and managing center team member work schedules.

  • Approve and correct time management entries in payroll system

  • Assist Center Director in communication to team during huddles, meetings and one on one discussions.

  • Participates in performance review process

  • Ensures compliance with all policies and procedures;

  • Ensures center has equipment and supplies needed to meet patient demands;

  • Communicates procedures and provides education to patients on an as needed basis involving a clinical team member as needed;

  • Organizes electronic communications and maintains documents for easy and efficient retrieval;

• Sales and Profit:
  • Center meets or exceeds labor target;
  • Center maintains adequate supply par levels; meets or exceeds medical supplies budget;
  • Center meets or exceeds revenue and procedure target;
  • Center meets or exceeds profitability target;
  • Center meets or exceeds patient care goals;
  • Center meets or exceeds turnaround time and cost for procedures;
  • Reviews and analyzes monthly P&L and develops plans to impact areas of opportunity.
• Team: 
  • Works with the Center Director to monitor staffing levels and ensures appropriate coverage relative to patient volumes and budget;
  • Partners with Center Director to oversee the human resource management functions at the center, ensuring compliance with employment laws, company policies, guidelines and procedures;
  • Notifies Center Director immediately and sends critical documentation (EEO charge