Quality Analyst Senior

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

NACI (T1)

Job Family:

Quality Assurance

Job Qualifications:

Skills:

Analytical Thinking, Deliverables Management, Quality Assurance (QA), Quality Standards, Section 508 Compliance

Certifications:

Experience:

9 + years of related experience

US Citizenship Required:

No

Job Description:

Quality Analyst Senior
 

JOB PROFILE SUMMARY:
 

At GDIT, people are our differentiator. We are seeking a Senior Quality Analyst to join our team to support Centers for Medicare and Medicaid Services (CMS) activities remotely (centered in the DC-MD-VA area). As a Senior Quality Analyst, you will perform a variety of complex administrative and analytical tasks in support of a contract program. You will establish and define program plan requirements and perform in-depth studies; develop plans to assess quality and perform related monitoring tasks; assist with process development and implementation; monitor and report on program performance; and interact with the customer and other industry representatives to ensure conformance to customer requirements.

The successful candidate must be able to work independently in a team environment and be flexible around evolving needs while managing both schedule and overall commitments in order to meet project deliverables.

This is a remote position (centered in the DC-MD-VA area).

In this role, a typical day will include:

• Developing processes around and executing the program Quality Assurance Surveillance Plan (QASP).
• Developing and executing audits for documentation/process quality and Section 508 compliance.
• Develop and maintain standards, methods, and procedures for the program, with assistance from other Subject Matter Experts (SMEs) and technical writers.
• Reporting on program quality/performance.
• Providing support for program status reporting, as needed.
• Identifying areas of improvement to enhance program efficiency/quality.
• Assisting with documentation repository development and maintenance.
• Providing guidance to less experienced staff members.
• Maintaining current knowledge of relevant technology and trends.
• May involve some supervisory/task lead responsibilities.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in a related discipline, or the equivalent combination of education, professional training, and work experience.
• 5+ years of experience preparing documentation for delivery or publication.
• 5+ years of experience with Microsoft Office suite.
• 5+ years of experience developing/conducting auditing processes to assess quality/compliance of documentation deliverables.
• 5+ years of experience working with and/or reporting on service-level agreements or performance standards.
• 5+ years of experience writing and editing deliverables.
• Ability to obtain a Public Trust

DESIRED QUALIFICATIONS:

• Familiarity with remediation of technical documentation to comply with accessibility standards such as Section 508 compliance.
• Familiarity with Capability Maturity Model Integration (CMMI) Process and Product Quality Assurance (PPQA).
• Familiarity with the development and execution of a Quality Assurance Surveillance Plan (QASP).
• Familiarity with Agile approaches such as Scrum and SAFe.
• Familiarity with Confluence and SharePoint.

ATTRIBUTES FOR SUCCESS:

• Excellent writing/editing skills.
• Demonstration of strong organizational and analytical skills.
• Must be a team player who is self-motivated and takes initiative.
• Ability to work independently and productively with limited supervision.

This position requires a Public Trust Clearance. In order to obtain one, you have to have resided in the United States for 3 of the last 5 years.

GDIT IS YOUR PLACE:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

The likely salary range for this position is $80,226 - $1