Communications Specialist II - Product
ArthrexAbout the role
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. The Communications team at Arthrex is growing and we are actively searching for a Communications Specialist II - Product. This position will be responsible for the development and execution of integrated communication strategies and campaigns that support product marketing/promotion, medical education and patient education initiatives. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.
Essential Duties and Responsibilities:
- Develop, present and execute strategic communication plans that support the needs of product teams, medical education and other stakeholders within assigned verticals.
- Manage or assist with the entire life cycle of campaign initiatives, including research, planning, concepting, implementation, evaluation and reporting.
- Oversee the product-related social media channels within assigned verticals; develop and maintain a continuous pipeline of high-quality content; and drive performance against established KPIs for audience growth and engagement.
- Collaborate with cross-functional communications and creative teams to produce written content and multimedia assets for social media, email and other digital channels.
- Manage or assist with all project workflow processes across multiple teams and departments; ensure established business objectives and project deadlines are met.
- Manage or assist with the documentation of approvals, following all established SOPs.
- Serve as a subject matter expert on social media strategies, insights and best practices.
- Ensure all product communications represent Arthrex brand standards and align with regulatory, legal and compliance regulations for the medical device industry.
- Serve cross-functional roles within the department as needed or assigned.
Education and Experience:
- Bachelor’s Degree required, preferably in communications, marketing or related field
- 2 years of relevant experience required
- Experience with account management (agency or in-house) working with or on a Communications or Marketing team
- Experience with enterprise marketing automation and social media platforms for business
Knowledge and Skill Requirements/Specialized Courses and/or Training:
- Strong business acumen with the ability to incorporate business insights into strategic communication plans and overall creative output
- Exceptional interpersonal, communication and presentation skills
- Highly collaborative with demonstrated emotional intelligence and experience working successfully with cross-functional teams
- Ability to be resourceful and effectively handle multiple stakeholders with changing priorities
- Deadline- and detail-oriented with strong initiative and the ability to manage multiple projects/processes in a fast-paced, dynamic environment
- Foreign language skills such as Spanish and German a plus
- Demonstrates foundational skills and ability to develop and present strategic communication plans with greater independence and proficiency
- Generally works within a specific vertical or focus area taking on a broad range of initiatives
- Requires less guidance and supervision to generate and produce campaign deliverables
- Develops relationships with stakeholders/business partners and serves as a main point of contact for the team
- Proven ability to meet deadlines and collaborate with cross-functional teams
- Intermediate knowledge of social media best practices and email communication strategies
Machine, Tools, and/or Equipment Skills:
- Macintosh and/or PC computer skills
- Adobe Creative Suite and Canva a plus
Arthrex Benefits
- Medical, Dental and Vision Insurance
- Company-Provided Life Insurance
- Voluntary Life Insurance
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