Patient Services Representative-Assistant

Under close supervision, responsible for general clerical support in a patient care environment and/or clinical setting by providing administrative support for clients based programs and by responding to inquiries concerning department programs, services and activities.

• Reviews and processes payments, discusses treatment plans, work on referrals, patient scheduling, and answer incoming phone calls.
• Verifies payments and insurance benefits.
• Provides other clerical duties and projects as requested.
• Check in patients for treatment and check patients out.
• Performs all other duties as assigned.

• Detail oriented with the ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner. 
• Ability to monitor important and complex projects concurrently. 
• Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software. 
• Ability to effectively communicate verbally and in writing, to include writing and preparing memorandums, letters, and other official correspondence.

EDUCATION:

High school diploma or GED is required.

PREFERRED:

Experience with insurance verification and customer service.