IT Desktop Support Service Technician

Description

Looking for an opportunity to advance your career as a Desktop Technician in a dynamic and growing field? Our company is seeking a skilled and passionate Field Desktop Technician to join our team.

Responsibilities:

• Installation and support of end user computer equipment such as pcs, laptops, monitors, printers, mobile devices, and other peripherals
• Provide field technical support for our Lexington clients.
• Provide technical support for desktop hardware and software issues for end users.
• Manage and monitor client workstations and servers.
• Document all technical support activities in ticketing systems
• Maintain accurate inventory records of all client equipment.

Requirements

• 2+ years of experience in a desktop support role
• Proficiency in Microsoft Windows and Office applications
• Knowledge of Windows Server and Active Directory.
• Azure experience a plus.
• Audio/Visual Troubleshooting experience appreciated.
• Experience with remote access tools and remote support
• Strong communication skills and the ability to work with clients in a professional manner
• Ability to work independently and as part of a team
• Associates degree or CompTIA A+ certification.
• Valid driver’s license and reliable transportation is necessary.

Why work with us:

• 100% Employee-Owned Company
• Opportunity to work in a dynamic and growing city with a great quality of life
• Competitive salary and benefits package
• Opportunity for growth and advancement
• Positive and supportive work environment
• Chance to work with a dedicated and passionate team
• PTO & Sick Time
• 401(K)

If you are dedicated to providing exceptional customer service and have a strong technical background, we want to hear from you! Apply today to join our team!

This is a full-time position with an excellent benefits package. 8 AM to 5 PM.

Pay range depends on experience. Standard background checks will be completed on candidates.