Business Service Specialist - Spanish Speaking

Office of the Illinois Secretary of State

Alexi Giannoulias

Job Title:    Business Service Specialist - Spanish Speaking

Division:     Limited Liability

Union:        SEIU

Location:    501 S Second St, Springfield, IL – Sangamon County

Salary:        Starting salary for full time is $4,354.00 monthly, plus stipend for Spanish                          translation and interpretation services

Overview: 

Performs highly technical/complex and professional work; examines, evaluates and processes corporate applications and documents submitted by business entities to assure compliance with state laws; performs complicated calculations to determine proper payment of fees and taxes; work involves independent research, analysis and interpretation to determine whether documents should be filed or rejected for non-compliance; communicates with attorneys, corporate representatives and the public concerning the filing of documents and reasons for objections to files; does related work as required, which includes various clerical functions for the official filing of technical documents which comply with the applicable statutes; enters information via computer format; no supervisory responsibilities, but may provide guidance to lower level staff; works with moderate latitude in the use of initiative and independent judgment; is given the general objective for each assignment and is expected to accomplish tasks utilizing established policy and procedures.

Duties and Responsibilities:

• Researches, reviews, analyzes and interprets complex documents of foreign and domestic business entities submitted to be filed and recorded, including mergers and other intricate documents; researches and analyzes past reports and records, identifies errors; determines, interprets and applies statutes, rules and policies applicable to a given document in order to ensure sufficiency to make a filing decision; explains procedures for processing; investigates errors or delays in processing of applications and initiates corrective action; exercises independent judgment in making corrections to errors; uses computer system to obtain information and to perform a variety of functions including various entries, changes, transfers, verifications, account adjustments and other corrections; exercises discretion resolving conflicts; provides detailed reports substantiating findings, as needed; processes complex requests for services and information, as assigned.
• Examines and evaluates data to determine business eligibility or liability; approves, rejects or suspends filing documents, identifies insufficiencies; searches records in order to secure information and investigate problems or questionable data concerning documents previously filed and recommends solutions as necessary; produces appropriate evidence of documents previously filed and recommends solutions as necessary; produces appropriate evidence of document filing; answers difficult questions and resolves problems and situations.
• Prepares detailed, complex correspondence for notification of statutory reasons for objecting to filing; researches, explains and interprets the requirements of corporate/business laws to attorneys, corporate officials or the general public; informs concerned parties of decision and rights of appeal; compiles, prints and distributes reports, as required; may provide information and assistance to the public on department programs and procedures.
• Performs accounting tasks and/or mathematical calculations relative to difficult or complex corporate fees, including proration of taxes and computation of interest and penalties; determines and collects appropriate fees for documents; examines accounts and records and computes taxes owed according to prescribed rates, laws and regulations.
• May serve as lead worker in specialty area; assists in training new employees in the methods and procedures of the division by demonstrating, closely observing, monitoring and if necessary making constructive suggestions to verify the accuracy of work produced; takes the lead in the absence of the supervisor by assigning, reviewing and approving routine and special work assignments; answer questions from less experienced employees pertaining to analyzing documents, data entry procedures or substantive filing requirements; may assist with administrative duties of the division.
• May participate in or draft recommended changes in laws; reviews, examines and evaluates purpose and content of procedures, as assigned; evaluates findings; makes recommendations for establishment of new or modified method to improve operations; may draft instructions concerning generation, completion and distribution of specific information according to new or revised