Senior Manager, Continuing Professional Development
The American College of Obstetricians and GynecologistsAbout the role
Overview
The Senior Manager, Continuing Professional Development is responsible for the overall planning, management, implementation, and oversight of ACOG CPD program activities, deliverables, trainings and technical assistance to include program planning and development, evaluation, reporting, and where applicable, personnel management. Focus on developing objectives and strategies to assess program progress and growth. Network and collaborate with internal and external stakeholders. Make independent judgment to assess, interpret, and respond to the needs of stakeholders. Develop and manage budgets for all assigned programming and ensures that programming stays within cost projections.
Cover Letter Required
Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.
Responsibilities
Supervisory Responsibilities:
• This position has direct supervisory responsibilities and serves as a coach or mentor for other positions in the department.
Duties/Responsibilities:• Manage the day-to-day operations of Continuing Professional Development program and activities, with a focus on the Wellbeing program and other ACOG CPD educational programing and assisting with CME programming. Review program work for continuous improvement opportunities. Act as a liaison and serve as the lead point of contact with funders, training partners, clinicians, and ACOG staff to support execution of department and organizational initiatives.• Develop detailed work plans and timelines and manage program implementation, including identifying and delegating tasks, monitoring progress toward deliverables, and establishing compliance and reporting systems to meet organizational and funder requirements.• Assist in developing evaluation and monitoring plans for training initiatives, technical assistance, and other related activities. Implement evaluations and monitoring plans and draft reports.• Spearhead goal setting and strategic planning related to training programs and technical assistance.• Ensure prompt steps are taken to resolve any issues that may jeopardize the success of a program.• Recruit, select, and onboard trainers, consultants, volunteers, and vendors for training and technical assistance activities as needed.• Manage trainer and consultant and volunteer assignments and monitor performance and compliance.• Manage promotion of the training programs and resulting relationships with healthcare institutions• Provide leadership, direction, and management of staff, including fostering a welcoming and inclusive environment through supervising staff, providing feedback, coaching, support, mentoring, performance management, and training and development opportunities as appropriate.• Serve as program representative during implementation-related meetings, both virtual and in-person, with funders, volunteers, and other training partners at trainings and other educational events, and at delegation / coalition meetings and professional conferences.• Manage online help desk platforms as for responding to and tracking technical assistance requests from ACOG members, clinicians and the public. Develop and continually updates policies and procedures manuals and frequently asked questions page. Delegate requests to appropriate staff and review draft responses for alignment with help desk policies and procedures.• Respond to member and public requests for materials, technical assistance, and other guidance.• Identify, foster, and maintain collaborative relationships with other ACOG departments and divisions, expert advisors, funders, and colleague organizations.• Participate in the development, review, production, implementation, and evaluation of educational, advocacy, and outreach activities, materials, and events.• Perform other duties as assigned.
Qualifications
Required Skills/Abilities:
• Experience in working to reduce inequities in reproductive health care and/or medical training initiatives preferred• Designing, implementing, and evaluating medical or public health training activities• Ability to develop health-related educational content for a variety of audiences and distribution channels• Strong writing and verbal communication skills, including demonstrated public speaking skills; ability to communicate with diverse audiences• Self-motivated, with the ability to exercise independent judgment, prioritize and implement multiple projects and programs, and collaborate effectively with internal and external partners.• Demonstrated skill in navigating challenging issues• Ability to travel frequently, including overnight and for several days
Education and Experience:• Bachelor’s Degree required, master’s degree in health-related field preferred• Minimum 7 years of related
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