Associate Field Service Engineer - Territory: Atlanta Metropolitan Area

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being.

This position reports to the Field Service Supervisor and is part of the Service Organization located in Atlanta, GA and will be fully remote servicing the Atlanta Metropolitan and surrounding areas.

In this role, you will have the opportunity to:

• Under moderate direction from Field Service Leadership and Mentors, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing customers technical training on products.

• Maintain accurate customer service logs, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, SalesForce, and SharePoint for Service Call Planning and advancing team goals.

• Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.

The essential requirements of the job include:

• Associate degree (preferred) preferably in a technical, biomedical, instrumentation, electrical engineering or related field, or equivalent military experience

• 0–1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel Monday-Friday 80% within assigned territory with periodic travel to other areas/overnight.

• Must have a valid driver’s license with an acceptable driving record.

• Ability to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.  

It would be a plus if you also possess previous experience in:

• 3+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.

• Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention

• A technical college major such as biomed, engineering, or related

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working fo