Consultant, Business Technology Solutions

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

As a project staffed role, this position is projected to end in December 2027

The end date is subject to change at the company's sole discretion. 

What We Need

We are seeking a highly analytical and strategically minded Product Analyst to help optimize and expand OCR/ICR and automation capabilities.

In this role, you will partner closely with Product Management, Operations, and Technology to identify opportunities, uncover performance gaps, and translate complex product and operational data into actionable insights.

You will analyze automation performance across areas such as:

• OCR/ICR accuracy
• Auto-indexing success
• Data extraction quality
• Exception trends

Your work will help improve efficiency, strengthen outcomes, and support scalable automation solutions.

What You Bring

To be successful in this role, you bring:

• Strong analytical thinking and problem-solving skills
• Experience working with tools such as SQL, Power BI, and Excel
• The ability to clearly communicate findings and recommendations to both technical and non-technical stakeholders
• A curious, proactive, and collaborative mindset
• A passion for using data to influence product improvements, operational performance, and automation strategy

Enjoy the vibrant energy of the Arena District, working in-office on a hybrid basis.

This position will be hired on a SuccessFlex basis.

The hired associate must reside within 35 miles of the following location:

Columbus: One Nationwide Plaza, Columbus OH, 43215 

Work schedule: 2 days in office, 3 days remote.

This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program.

Internal Note: Compensation Grade G4

Job Description Summary

Do you want to be a member of a team that aspires to lead business innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you're passionate about fueling growth, driving improvement and solving needs in a way that haven't yet been imagined, then Nationwide's Business Capability Team management group may be the place for you!

As a Consultant, you will be responsible for providing subject matter expertise to inform business outcomes, in addition to providing competitive industry analysis for a product and journey across multiple lines of business.

You will also be a member of the broader product and journey team representing the interests of all business stakeholders. You will be responsible for measuring progress against business outcomes and timelines ensuring the technology solution aligns to the business strategy and delivers expected business benefit measured by adoption of changes. You'll provide key support and insights to the Business Capability Owner, representing the customer point of view while also examining processes and practices to determine how to best support the outcomes.

Job Description

Key Responsibilities:   

• Collaborates with Business Capability Owner on prioritization and develops requirements throughout the software development lifecycle to ensure business objectives and solution vision are being met. 

• Conducts competitive analysis on customer, product landscape and business segment specific competitors across multiple lines of business and experiences. Presents findings and recommendations to Business Capability Managers and/or Owners. 

• Assesses organizational impact for organizational change management planning. Coordinates communication and training and is accountable for overall business readiness. Provides recommendations to the Business Capability Manager and/or Owner and agile team. 

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