Revenue Cycle Client Billing Specialist

POSITION SUMMARY:

The Client Billing Specialist will be responsible for building and maintaining collaborative and productive
relationships within the organization relating to Revenue Cycle Management, ensuring the accuracy and
completeness of billing data, resolving billing issues, maintaining accurate records, and preparing and
delivering client invoices.

PRIMARY RESPONSIBILITIES:

● Ensures accurate and timely billing of all services.
● Identifies, researches, and resolves billing cases, collaborating with cross-functional teams to
prevent future issues.
● Analyzes billing trends and implements process improvements to enhance revenue cycle
performance.
● Coordinates with internal departments to ensure proper system configuration for accurate
invoicing.
● Develops and maintains efficient billing workflows and processes.
● Reviews and processes billing type updates, ensuring data accuracy and completeness.
● Monitors billing performance, prepares reports, and escalates unresolved issues as needed.
● Identifies and leverages new technologies to drive continuous improvement in billing operations.
● Partners with management to address trends and issues impacting revenue cycle performance.
● Establishes an ongoing working relationship with other departments impacting revenue cycle
performance.
● Performs other duties as assigned.

QUALIFICATIONS:

● 3+ years of experience in medical billing or accounts receivable.
● Experience with Oracle and/or Salesforce preferred.
● Healthcare-related education or equivalent experience required.
● Ability to multitask and make sound decisions while handling confidential information.
● Thrives in a fast-paced environment with urgency and a strong customer focus.

KNOWLEDGE, SKILLS, AND ABILITIES:

● Proficiency with medical billing systems, Oracle, Salesforce, Microsoft Excel, medical terminology
and basic procedure coding knowledge.
● Accurate data entry and meticulous record keeping are essential.
● Strong communication (verbal and written), organizational, problem solving and team player skills.
● Ability to navigate across multiple customer demands and balance competing priorities
successfully.
● Ability to analyze, identify and articulate identified trends and report trends succinctly in a clear
and concise manner.
● Ability to solve problems using critical thinking skills.
● Maintains confidentiality of sensitive information.
● Analytical skills required.
● Ability to think critically and identify the impact across the revenue cycle with a solution oriented
approach.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

● Duties typically performed in an office setting.
● This position requires the ability to use a computer keyboard, communicate over the telephone
and read printed material.
● Duties may require working outside normal working hours (evenings and
weekends) at times.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.San Carlos, CA $20—$25 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

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